Chose this hotel based on pictures I had seen on the Internet. Terrific pool area and it didnt disappoint. However I had paid a premium for a seaview room - not knowing that Patong Beach does not really cater for hotels with clear seaviews. (With the exception of a few hotels on the totally opposite end of the beach.) I now know better and it would not be a priority. The BUZZ is what Patong is really about.

The hotel accommodated us in a mini suite - ground floor - by the pool and we were very comfortable. I have to, however, agree with one of the other parties submitting a review that it was very noisy - but perhaps it was because our room had an inter-leading facility.

The convenient access to the beach was a plus. It was a little distance from the action - a pity but it was walkable - or there was always a tuk tuk available.

For some reaosn at night the pool area was not lit up in any way - and it was certainly hot enough to want to swim at night - but they probably have their reasons.

The staff were very nice and I would recommend the hotel.

I stayed in this hotel with 2 of my buddies for a weekend. We booked it through a travel agent at the airport. We chose this because it was practically on the beach. The room was a delux triple room. The beds very nice and comfy. The staff was nice and friendly. It had a superb swimming pool. The included breakfast was great. There was a huge selection of dishes. The only downside is that it's a bit expensive. But enjoyed it thoroughly.

Stayed for 7 nights. Good location, pool and great hotel fitness centre but hotel let down in a number of key areas.

Rooms disappointing with the most uncomfortable beds of any hotel I have stayed with the addition of badly torn sheets placed on the bed. Not good enough! Rooms airconditioning noisy, minibar range very poor. Tired decor and average bathroom.

Hotel food only average, room service and restaurant dinner OK but breakfast quality in restaurant is below average with bad service.

Hotel Spa expensive for what you get, you can find better treatments for the money outside the hotel.

Alot of building noise nearby at the moment which is not the hotels fault, but makes the rooms noisy if staying near the hotel main entrance, ask for a room away from this area.

Stayed in many hotels in Phuket, you can do much better than Graceland if you look elsewhere.

I was here with my wife for our honeymoon in early April 2007. It was during the Songkran festival and this place was lively. Had a wonderful 3 days stay at this wonderful resort/hotel. Why? Here's why; no fuss, friendly & helpful staff, breakfast with tonnes of choices, magnificient swimming pool - massive and they are located on two levels! there is also a bowling alley!, and the room is nice.. clean sheets, new fluffy pillows.. there is a free shuttle bus to the city.. and location is great too, not too close the busy shopping/entertainment districts (just a few minutes walk tho).. and the beach is just in front of you.. In a nutshell, no complaints and i recommend this place highly.