This is a very nice hotel... a bit expensive... so you get what you pay for.
too many rooms, even though small, very modern design....
feels like a middle income group apartment complex at times.


The swimming pool and adjoining bar is very nicely designed...even though it can get crowded and noisy at times.

Bummer Alert: This hotel is definitely not for single guys... they charged me a joiner fee (1500 baht) when a friend wanted to join me for the night, even though I had reserved and paid for 2 people.
Staff was very inflexible, and I didnt want to argue too long about it in the middle of the night.

Overall, I think this is a good place for families who don't mind spending a little extra for comfort and are okay with being 10 mins walk from the beach and 20 mins from bangla road...shopping only 5 mins walk away.

Stayed here with my girlfriend from 8-13 December. Online booking through the Accor website and check-in went smoothly. First impressions were good.

The room still had that “new” feel to it and was quite stylishly finished. There were signs that the building was hastily completed eg. floor tiles not quite lining up, bath wasn’t square etc. but I guess that’s to be expected with so much construction work taking place in the area. A wide range of television channels were available, including live English premier league games for those that like football. Everything in the bathroom worked well with good water pressure etc. As with other reviews, a room overlooking the pool is a must.

We didn’t try any of the food from the hotel and the breakfast seemed overpriced considering what you can get by just walking across the street to a restaurant. We quite often brought food back to eat from street vendors and they didn’t seem to have a problem with this. The balconies have a table and chair and was a greet place to relax and eat.

The pool was very nice and clean and there always seemed to be deck chairs available. For much of the day some of the deck chairs were in shade which was nice when it got too hot. The swim-up bar had a good range of drinks and was not overpriced. The rooftop pool area didn’t seem to be completely finished but was nice in the evening. I never had a problem with mosquitos despite the surrounding areas.

The hotel is away from the busiest area of Patong and just a 5 minute walk to the beach and even less from the markets with a convenience store out the front. The hotel is also in handy location to travel further down the coast to Karon, Kata etc. which in my opinion are nicer beaches. Some of the staff had poor English and seemed a bit clueless. This wasn’t a problem for us but may be a problem if your English also isn’t very good. I guess this will get better over time.

Overall we had a wonderful stay and I wish we stayed longer. I would recommend anyone to stay here, particularly while the hotel is still new.

Mercure Patong Phuket is nice and new hotel, hotel room just nice, majority room are pool view, the swimming pool was nice n clean, the pool sidebar services was good too! The BBQ dinner(especialist on every Fridays) on the roof top, with a nice price n yamee......seafood all are very fresh! beside the hotel do have a 24hours store. The beach only walk about 5-10minute. Hotel just nearby a night market too. On the 3rd floor of hotel do have a gym room. I will stay there again in the future trip!

We stayed at the Mercure for Christmas 2007 and enjoyed our experience there. This is a new boutique style hotel and the room standard is very good with LCD tv's and a very well laid out bathroom. Most of the rooms overlook the pool which is excellent and the best feature of the resort.There is also a plunge pool on the roof terrace and several landscaped quiet areas away from any noise where you can relax with a book. Request a pool view when booking as some of the other rooms have ordinary views of buildings or brick walls. We had a request for a pool view and were given a room on the other side of the hotel but we were moved the following day overlooking the pool. For their first Christmas the hotel coped quite well with the Gala Dinner but some of the staff seemed to be having a difficult time with drink orders but this will get better with time. Breakfasts were above average and served in a lovely restaurant but Thai's seem to have a problem in being able to cook a sausage as none of them ever seem to have any colour, in fact the ones you can buy from a street vender always look much better.
One funny experience we did have was a total alcohol ban throughout Phuket because there was an election being held. Yes, I did say ELECTION. The lady in the lobby bar said (with a smile) that we could have vodka with lemonade, obviously because it looked like water. Very odd seeing people sitting in bars drinking Softdrinks. I would totally recommend staying at this hotel.