It was our first time in this hotel and it is really good hotel. I must say that by European standards this is not 5 star hotel but still it is very good.
Our room was in high lobby level in the left part (when you look from reception) of the hotel (211). Very specious and with large balcony looking at the pool, with comfortable bed, big bathtub but old refrigerator. They cleaned the room and change the sheets every day. Internet connection in our room was great, but my friend said that in their room the signal is poor (the where on the first floor room 323).
Food was good, there was for every taste (meat lovers, fish lovers, vegetarians) and for every meal there is a cook who will prepare for you fresh meal in front of you ( pancakes and eggs for breakfast, and for lunch and dinner they cooked different dish every day).
Maybe more variety of fruits and fruit juices will make this segment complete.
Water in the pools is heated and they put chlorine in it every day. The pool is shutting at 18h and this was our biggest complain. Also, the stuff takes pads from the sunbeds on the beach, but you can continue to enjoy at the beach because they don't close it. Sunbeds are free of charge and for the beach towels you make deposit, 15 dinar per towel, and it will be returned to you Note - if you want to take good place at the beach you should getup at 7 am latest, because there is not enough sunbeds and sunshades. It is very small hotel beach for such big hotel !!!
The service was ok, in our part of the restaurant worked one very young waiter who took our plates several times before we finished the meal. It was obviously that he do not know basic of his work and when I complained they changed our waiter instantly. Also, since i was alone with a child, all meal stuff where a little bit too free in addressing to me. This was getting on my nerves very much!!!
The animation team was good and rely truing to make fun for all. They organized variety of entertainment for the kids and the adults also.
When we where there, they where renovating the indoor pool. If they renovate a little bit the rooms and hols (wall painting, carpets and technical equipment) it will be a 5 star hotel.
Overall, it was very good holiday and for its price this hotel offer much more than others that we have visited for the same value. My recommendation for all that want to have quiet and relaxing holiday.
- Also Known As:
- El Mouradi Palm Marina Hotel Port El Kantaoui
- El Mouradi Palm Marina Hotel
- Palm Marina
- El Mouradi Palm Marina Tunisia/Port El Kantaoui
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