Asking to pay for both nights when we checked in -- even before we had a chance to see the room. We paid when we checked out.
Seeing a dead water bug in the bathroom when we first got there. Fine, it's a tropical climate -- see below for hair on cheese at breakfast
Having the shower spray and WC in the same enclosed area in the bathroom. Really. [photo attached]
Insufficient lighting on stairway leading to the 2nd floor where our room was located as well as inadequate lighting on the landing. In the latter case, there seemed to be a motion-activated light, but it didn't really work. Or by the time the light came on, it was too late, you had already figured out how to get where you wanted to be. Not only was this an inconvenience, it posed a real safety hazard, particularly when you're navigating the staircase with lots of luggage. It was also just creepy at times.
VERY noisy doors, both inside the room and with the front door. We could hear our neighbors open / close their doors. Our bathroom door squeaked. Not only could we hear it loud and clear in our room, our neighbors could probably hear it.
Speaking of neighbors, one night we had a couple with a screaming child. Not pleasant to have to endure for several hours at night. A sign of the lack of any soundproofing.
Security concerns -- room keys were sitting in a basket by the front desk. We stopped dropping ours off, once we realized the desk was left unattended at times. When we returned the first time, we realized that we could have helped ourselves to any of the room keys!
A strand of hair(?) on the cheese at breakfast one morning. Frankly, I did not examine it so closely as I was still (trying) to eat breakfast.
Service - they try to be friendly, but frankly it came across as a bit disingenuous. Example: We noticed that one of the bed lamps was out. We mentioned it the next time we went out. They said they would take care of it. When we returned, it still wasn't fixed. We casually mentioned it again later. He said he would be sure to take of it, himself. When it still wasn't fixed later that day, we decided to drop the subject. The next morning the guy recalled the unchanged light bulb. He sheepishly said he would make sure it got done, etc. Needless to say, it never got repaired in our two nights there. (Hhmm, in hindsight, I wonder if that's because we refused to pay on arrival!)
Positives: Good location, decent room size
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