Before we went to this hotel we checked the reviews on this site. Most of them were favorable and we decided to ignore the more recent feedback which clearly states the personnel does not speak English, is rude and ignores the guests. We now stand corrected.
We were a group of 3 families, one of the families had a small kid of 3 years old with them. We reached the hotel on Thursday morning around 11.30 and began the check-in process. Around 16.00 the receptionist gave us the keys and said "Take these rooms and tomorrow we change them". After 5 hours of waiting for our rooms we were given the "standard rooms" which you can see in the attached pictures how they look. These rooms were not even in the hotel, they were under the amphitheater were all the shows were held during the evening. The next day we waited for our rooms from 12.30 until 16.00. During this time the hotel staff showed us not less than 6 rooms where we might have stayed ( but these rooms were occupied by other lucky tourists ). During all this time the reception staff has been incredibly rude and unresponsive. We kept asking where are our rooms and demanded that someone help us to get our rooms, and the staff would simply walk away ignoring us.
During the next 5 days we kept asking other tourists if they got the same treatment. All tourists from Eastern Europe got the same one day in the "crap house" treatment, so if you are from Germany or other Western Europe countries you may not receive this special treatment.
After this horrible beginning for our vacation we did not enjoy too much our stay there. For example the beach is supposed to be Blue Flag, which implies permanent lifeguard service - during our entire stay there we did not see the lifeguard not even for 5 minutes. The beach is full of pebbles and wood splinters which sting your feet. The sea is deep, only after 5 steps the water is about 2 meters deep, so everyone was crowded in the first 3 meters of sea, right next to the beach.
Food at the restaurant was ok, however the good stuff was always not enough and there were always huge lines to get "the good stuff".
All in all this was the worst vacation I had in Turkey and I'm never coming back there. We were explained that this all thing happened because the hotel OVERBOOKED the rooms, and even if we paid in FULL 3 months ahead for our rooms, this is not relevant for them and they offered us the dungeon rooms.
- Also Known As:
- Amelia Beach Hotel Manavgat
- Amelia Beach Resort And Spa
- Amelia Beach Hotel
- Amelia Beach Resort
- Amelia Beach Resort & Spa Turkey/Manavgat - Antalya Province
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Otel and Priceline so you can book your Amelia Beach Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.