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Dinler Hotel Urgup: Traveller Reviews

Call now to book: 1-800-733-5916 from Orbitz
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 11 Reviews
5.0 of 5 stars
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4.0 of 5 stars
4
3.0 of 5 stars
3
2.0 of 5 stars
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1.0 of 5 stars
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TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#21 of 38 hotels in Urgup
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  • Rooms: 172
  • Address: Kayseri Caddesi P.K.51 Urgup 50400 Turkey
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Check Rates: £40 (€50) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of Dinler Hotel Urgup

( 3-7 of 11 )
“good food”

Dinler Hotel Urgup

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2 of 5 stars
Singapore, Singapore
6 Jan 2008

this is our 4th hotel in turkey tour.

the dinner was good, lots of choices. breakfast also nice.

the facilities such as internet, is provided and free.

the only concern is the heating system didnt work properly, they use central heating system and AC as thermal with max 30 degree celcius. at 1st night and 2nd night, the central heating system off at 1 or 2 am, and its freezing, after technician came its works fine, but its annoying to do that in the middle of the night.

other than that, everything is nice

  • This TripAdvisor Member:
    • Liked — this is a descent hotel with good food
    • Disliked — heating system need more maintenance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Room's Summary
Date of Stay: December 2007
Travelled with: Large group or tour
Visit was for: Romantic getaway
Age group: 25-34
Member since: 02 November 2006
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Most likely
I recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Older Travellers, pet owners, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Young Singles
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
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Average price*: £40 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Three stars not five”

Dinler Hotel Urgup

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2 of 5 stars
Herts, UK
29 Oct 2007
0/1 found this review helpful

The hotel has excellent food - an enormous buffet breakfast and dinner with lots of local specialities. The rooms are quiet and have everything you need though look out for the lethal step into the bathroom!. Although it claims to be five star, I would only give it three. The restaurant staff are badly trained and reach across you to collect used plates and cutlery, forget drinks orders and make you move out of the way as they wheel trolleys round the dining room.

But the real problem are the 'add on' prices. Drinks are very expensive and if you want to swim in the indoor pool you pay 25 dollars, which ensures the pool is empty.

  • This TripAdvisor Member:
    • Liked — Location and peace
    • Disliked — High prices
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tina07's Summary
Date of Stay: October 2007
Travelled with: Large group or tour
Visit was for: Hobbies / interest / culture
Age group: 50-64
Member since: 26 January 2007
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Check-in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
Probably not
I recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Older Travellers, pet owners, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, People with disabilities, Great pool scene, pet owners, Families with Small Children, Families with Teenagers
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
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Average price*: £40 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Very decent”

Dinler Hotel Urgup

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3 of 5 stars
St Petersburg
19 Jan 2007
2/2 found this review helpful

standart 4* hotel with a moderate price value. rooms need to be renovated, but if you stay in Cappadocia for 1 night (as many travellers do) it's not so important. very good breakfast and pleasant staff

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dmitry2000's Summary
Date of Stay: December 2006
Travelled with: Friends
Visit was for: Hobbies / interest / culture
Age group: 18-24
Member since: 30 November 2006
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
Most likely
I recommend this hotel for:
tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: £40 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Very negative experience.”

Dinler Hotel Urgup

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1 of 5 stars
Rome, Italy
9 Apr 2006
10/22 found this review helpful

I should have stayed there with 4 friends the night of march 29. On March 28 I asked the lobby about availability for the following night, they told us they had rooms available but NOT at the price I had just checked of Venere (an impolite girl at the reception was almost laughing). We went straight back to the internet cafe and made the reservation by credit card, getting "Immediate confirmation" at the low rate. The following day they refused to give us the rooms, with the excuse that they had not received the reservation, even if we had the printed confirmation by Venere.
The same girl at reception had still worse manners. I asked to speak with the front desk director. After a long discussion and checks, we were sent to another Dinler hotel in Nevsehir, at 20 km distance. They told us it was the same standard (****) but that was FALSE. On an european standars that Dinler could hardly be classified as a two star hotel. The bathroom was in very poor state (broken and dirty sanitary, see pics) and the overall aspect was of an old, not well mantained building. The worst quality/price ratio of our 12 day stay in Turkey! The customers were all turkish men, presumably on bussiness trip.

Conclusion: beware of Dinler hotel chain! I will never go back to any of their hotels.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pif's Summary
Date of Stay: March 2006
Member since: 14 January 2006
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Service
Was this review helpful? Yes No
Management Response
Yakup Dinler, General Manager
(Management representative)
27 Apr 2006
Dear TripAdvisor Member from Rome,

Thank you for choosing Dinler Hotels as your host in Cappadocia.

I remember when you first arrived to our property in Ürgüp (Dinler Hotel - Ürgüp). You were having a discussion with our receptionist Ms. Esra regarding the rates and I personally happened to be at the desk. I told you personally that we are unfortunately sold out. But you insisted that we had room (you saw from a website that we had room) and told me that you wanted to stay in our hotel. Later on I told you to book from the website that you were talking about if you could but I reminded you that we were full house.

And Yes you did make a reservation from that website to our hotel. But although you got an instant confirmation we did not confirm the reservation from the reservation website as we were totally full (their allotment was full). But in order to make you happy we transferred you to our property in Nevsehir (Dinler Resort - Nevsehir). As the area was totally full due to the Solar Eclipse our hotel in Nevşehir was also totally full, so we had to give you a room which was partially in renovation (in the bathroom) and you were told about this and you accepted it.

Dinler Resort - Nevşehir is the newest hotel in the Cappadocia Region built in year 2004. And in addition I have to say that our rooms are well maintained and are in good condition. I am having difficulties to understand why this message has been posted on tripadvisor. If you were happy with your previous hotel in Cappadocia why did you insist to stay in Dinler Hotels?

Please put in mind that you accomodated in our hotel during the solar eclipse period, and No there were no Turkish Men staying in our hotel for the business trip because we were full house due to foreign tourists. Also why should Turkish Men be a problem towards you? Why do you have this prejudgement about Turkish people?

I expect an apoligize for your inproper review of Dinler Resort - Nevşehir (NOT Dinler Hotels - Ürgüp).

Yours Sincerely,

Yakup Dinler
Dinler Hotels / GM
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Check Rates
Average price*: £40 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“ビュッフェはなかなか!”

Dinler Hotel Urgup

26 Sep 2008

  • This TripAdvisor Member:
    • Liked — 景色
    • Disliked — 部屋の暗さ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ぽんたろ's Summary
Date of Stay: September 2008
Travelled with: 大勢のグループ又はツアー
Visit was for: 友人とのひと時
Age group: 35-49
Member since: 26 September 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 2 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Probably not
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Older Travellers, Great pool scene, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, People with disabilities, pet owners, Families with Small Children, Families with Teenagers
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: £40 (year-round)
Call now to book: 1-800-733-5916 from Orbitz

Reviews of Dinler Hotel Urgup

( 3-7 of 11 )
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Dinler Hotel Urgup Address

Kayseri Caddesi P.K.51, Urgup 50400, Turkey