Another case of poor staff service ruining what could of been a good stay. The hotel is in a good location next to the falls and the rooms are pleasent but the service there was really poor. I was on my own which may have meant that they just forgot me but I was left to wait over an hour at the pool bar when they had to find some change, when I gave up and said just put it on my room they still did not come back with my money for another 15 minutes.The hotel contacted me after wanting feedback I gave it to them and the CEO e mailed to say he will get back to me. I am still waiting 6 months later.
- Also Known As:
- Zambezi Sun Livingstone
- Zambezi Sun Hotel Livingstone
- Zambezi Sun Hotel
- Official Description (provided by the hotel):
- The Zambezi Sun, located on the edge of the eastern cataract of the Victoria Falls, reflects the richness and diversity of the country’s heritage; capturing the very soul of Africa – unpretentious, fun and welcoming. With its warm, earthy architecture, inspired by an African walled village and simple finishes highlighted in bright mosaics and fabrics as well as intoxicating Zambian artworks and accessories, the Zambezi Sun is set to turn your stay into a memorable experience. ... more less
- Reservation Options:
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