We stayed in Marriot for one week first week of May 2008. BY default, when on business trip, this is our favorite choice. However, I was not impressed with this Marriot at all, perhaps it is mostly because its high price and extra "unadvertised premium" for the usage of pool.
Overall, it is a good busy stay because of its location.
Location: A1. Right on top of the rail central station so you have quick and convenient access to every where.
Price: Very expensive. single $180 US and double $240 US.
Facilities: Fitness club is compementary but pool access is $32US each time. May I say "WOW"??!!! What is misleading is that this is not communicated even on their official web site so we complainted to both HQ and local manager. Of course, they did notthing. 3 Days later, we escalted the complaint, they still did nothing. We were very disapoointed. We don't mind local rules. But they should be communicated upfront not after facts. And in an inertnational Marriott? I would have expected from Meitesu grand hotel or other local hotels, but NEVER Marriott. I urged them to update their offical website, and hopefully they have complied.
Restaurants: Hotel has its restaurant and breakfast buffet.. Very pricy. If you include breakfast at check-in, it is only $18US / day. But itis charged to you EVERYDAY. If you don;t take it at check in, they will charge you $25 for the same breakfast each time you access it. We found plentyful great selections at train level and outside so food was never a problem. There are some great restaurants on 12/ 13 floor of the same building. Do not belong to Marriot, but for quality, value and cost, they are great. Both for personal and business value, I woudl vot for outside of Marriott.
Service: Mostly tall hat female porters all around the hotel. refreshing but overbearing in some areas. Interesting japanese international hotel. Everytime we go to main reception level, you get guided to everywhere and being breeted multiple times. It takes a few days to get use to it. No tips needed anywhere so it is REALLY complemetary and sincere.
Lobby: They have quite a few. Main one is on 2nd floor and eating/drinking is forbidden. Classic decor.
Overall, we had a OK stay. Not so comfortable with their overbearing services. Curteous, polite but odd. classic decore but pool amenity "premium" is outrageous. I think next time we will just stay in ryokan since pool is extra and Marriot is no longer Marriot for me!
Hope this helps.











Value
Location (e.g., convenience, views)
Check-in / front desk











