We stayed here for 2 separate nights, on our first and last nights on Shikoku island. We booked directly with the hotel by email. However, a warning here - very few staff read English although most reception staff seemed to speak enough for hotel related needs. If you email the hotel ([--]) put 'Junko Morinishi' as the title of your email, and leave your dates and other details for the body of the email. She is the reception staff member with the best English, pretty fluent. If you don't put her name in the title, your email will be deleted.
The hotel does not seem to be a member of any chain, and consequently is a slightly unusual, one-off with a few odd and perhaps fun quirks. Ask for a Japanese room when you book. These are the same price as the standard, Western rooms but at least twice the size. You will get a good size suite to yourself with a tatami area (just like a conventional ryokan room) with futons, low table with cushions, tokonoma, etc. There is a separate sitting area with chairs and table and fridge, separated by shoji screens. Off the main lobby is the vanity/wash basin area and bath/japanese showering space and toilet, both in separate rooms. The only thing the room doesn't have is any view - which is why the drapes are kept shut!
Any lady checking in is handed a small bag of nice bathroom goodies, including lovely bath salts, cotton pads, q-tips, etc. You can also chose additional and special pillows (with cases) from a rack just off the lobby - although with the futons are the traditional double sided pillows (one side foam, one side rice husks).
We shipped a bag to the hotel from a previous hotel, to arrive ahead of us. It was placed in our room, ready for us to check in. They also were happy to store it between our 2 stays. The reception staff also helped us fill out the Japanese form to forward the bag to the next destination.
Other nice or unusual features of this hotel: It comprises 3 tower blocks, only seemingly connected at the 2 lowest levels. One of these towers seems to be completely non-smoking - a first. Also the lobby level is completely non-smoking, so smokers have to use a glass enclosure to smoke. The hotel buffet breakfast is a bargain at Y640 per person. There are Japanese and Western choices, make your own Sanuki udon and a cooked to order egg counter for fresh omlettes. There is a massage service available during the afternoon and evening, with a discount card in the room - just what you need after climbing to the top of Kompira san or strolling the whole of Ritsurin koen. There are 2 public, indoor onsen baths which are quite nicely appointed in the usual style. There are clean laundry facilities, but the dryers are quite slow. In the lobby are several coin operated vending machines. As well as the usual drinks selection, hot and cold, alcoholic and non-alcoholic, there are 2 food machines. One dispenses onigiri and pot noodle type of snacks. The other - which we didn't use, so cannot comment on the quality - dispenses curious, Japanese hot fast food meals, seemingly such choices as fish and chips, other battered items with rice and dishes we could not even hazard a guess at despite clear photos!
The hotel's location is very convenient for shopping and restaurants as it's just off the main pedestrian shopping areas of Takamatsu, and just by the start of the restaurant quarter on Lion-dori. However, it is a good 15 minutes' walk from Takamatsu ferry port and JR station, and the main terminus for the private rail line from Kotohira.
Having spent 5 days touring around the island of Shikoku, we felt that Takamatsu was by far the nicest city on the island, with the best selection of fashion shops, restaurants and cafes, even though larger Matsuyama has more choice. The biggest attraction in Takamatsu and one of the highlights of the whole of Shikoku - not to be missed, allow at least an hour - are the Ritsurin-koen gardens, 15 minutes walk south from the hotel.