When this was built, it probably was one of the best hotels. It has a terrific location across from Green Lake, which has wonderful restaurants, parks, and shops.

The problem is the beds are very hard, and the rooms are small with no amenities. The bathroom, is very small and use the old bath tub/shower combination. It is very small.

The rest of the property shows its age in other ways.

If you can live with hard beds and want a great location, then maybe it is the place for you. Its location cannot be beat. It just cannot compare to real 5 star hotels.

This place was wonderfully luxurious and a terrific location right on Green Lake Park. It was wonderful to walk right out our door to take a stroll around the lake. Only drawback was a lack of great restaurants in walking distance. There were restaurants, but not very good ones. Had to get a cab to get to good dinners. Staff was terrific and helped us book travel to our next destination and a trip to the nearby Stone Forest.

I was told on their site that this hotel is one of the best business hotels in China. That speaks volumes, as I've visited many business hotels in other Chinese cities so I'd come to expect much.

But sadly, the Green Lake disappointed me. First, as a previous contributor said, the service was poor. Although I can forgive a Chinese-run 3 or 4-star hotel from having such service standards, I cannot do so for a 5-star outfit which claims to be one of the best business hotels in China.

The bellboys don't help you with your luggage when they see you alighting from the taxi. They never came despite asking them to do so when I checked out. The check out counter staff asked you to go have breakfast 1st so that they can do the admin work for check-out, then when you return they asked who you are... small things and somewhat petty, but should not have happened in such a hotel...

Location-wise, this hotel is near a beautiful lake but my room did not have a good view. I also notice that the deluxe rooms are actually different categories -- one of them which my trader stayed in was old, drab, stinky and of inferior quality. Not that the one I stayed in was a palace, but it seemed renovated and more nicely touched up... yet, my room bordered on a dated look, and the wooden bathroom doors were rotting at the ends -- evidence of age and a lack of care...

So what's good of this hotel? Well, the rates I paid (CNY620 net) was a bargain by the standards of Chinese business-class hotels. That's about it actually... my colleague had stayed at the Kai Wah Plaza instead and she found it modern and clean... I wonder if I made a wrong choice this time round...

This was the worse hotel I have EVER stayed at. I have stayed at 3*s which were better than this. The level of service was terrible. None of the bellhops or staff offered to help me with my bags (I was carrying 3 bags cuz my wife was not feeling well). Instead, they chose to stand around and chat amongst themselves.

Even when one of the host was asked by the front desk personnel to show us to our room (no one volunteered), she did not offer to help even with a single bag.

As for the room, it was very dated and not in the best state of repair. The food at the cafe was terrible, as was the service.