We tried to stay in this hotel after a recommendation but I feel we were badly treated. I got in touch well in advance and was told there wouldn't be a problem booking but that I had to contact them on specific date before which they could not take reservations. When I did they said they were entirely booked up so we had to scramble to find somewhere else at the last minute. I've been told they give most of their rooms to package trips and keep independent travellers hanging in case they have the odd spare room to fill. Whether that's true or not I was unimpressed with the way the treated me. I would recommend the Hotel Iroha in Kyoto instead. Convenient location, great prices, lovely Japanese-style rooms and they were very professional with our - last-minute - booking.