worst hotel in the world - DO NOT stay here this hotel is the worst hotel that I have stayed in, we are extremely experienced travellers travelled all over the world, the staff have tiny tiny English language usually they have at least two languages when travelling overseas, the staff do not accomodate your needs, miserable, never smile, never polite, if you ask for more than 1 of 2 drinks mutter in their language, there are 2 bars downstairs open til 9pm upstairs opens at 9pm, both bars should be open as someone with walking difficulties would not be able to go to the upstairs bar, limited extremely watered down alcoholic drinks, food is ok same food everyday, when wanting pool towels have to leave a deposit, reception want your passport when you say NO to the passport they chat in their language, I left them some ££’s, do not leave your passport with them, rooms very dated tiny balconies too small to sit on, broken wardrobe doors, shower broken, no internal locks on your bedroom door, only one plug so you can’t use the sink and bath at the same time, no hot water before 7am and after 8pm, we were to pay when we arrived at the hotel, prior to our arrival two weeks before they tried several times to debit the money from our account, they tried to charge us more for our room than what is on our invoice, guests swimming in the pool using the ‘life guard ring’ that is for emergencies only, no member of staff would tell the guests this, I do hope that there will not be an emergency where they need to use the ring as it is not where it should be, a woman is swimming with it, bar manager staff ( big/chubby guy dark hair) always on his phone always smoking this is unprofessional, they should be working and ensuring ‘we’ the guests are being served, not standing around not doing anything with a miserable face. Rooms towels have holes in, you can never get a pool towel always told ‘finished’ they are too lazy to ring and get some brought to reception. There is not a ‘NO’ smoking area, not everyone wants to eat their meals and drinks with others smoking around them, you are even allowed to smoke in the bedrooms this is so out of date , who wants a room that smells of smoke. The upstairs restaurant is not open or been open in a very very long time, it is like a junk room full of broken table, chairs, shopping trolly etc and very dirty. No room service, no laundry service, no exchange service floors are constantly wet during the day with no wet floor signs, extremely slippery, staircase as the rest of the hotel to take you to the beach is broken, watch your step. The hotel is NOT on the beach you have to take a short stroll to the beach, there is not a bar at the beach you either have to walk back to the hotel or purchase drinks at the beach, sun beds and mattresses old and worn, no shower either. External adults and children visit the hotel and use the pool, food and drinks, sauna facilities are old and need updating Summary; ripped off this hotel should be one star who ever graded this hotel needs to revisit…
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