I've been a member of RCI since 1984 and have NEVER been so dissatisfied with making an exchange. This resort should be removed from the RCI Exchange program immediately because it is just plain filthy. Dont waste your travel week, your gasoline, your time, or your exchange fees making this resort your destination RCI members!
I phoned RCI to report my dissatisfaction and was told that Check-in Services would contact us for relocation to another resort, as Check-in Services had access to different inventory than the regular exchange customer service reps. This action also proved futile as RCI's Check-in Services was unable to do so... in mid May? Mid May is NOT peak season and surely with all the resorts in the state of North Carolina, RCI could have and should have done better than that. Dont expect anything from RCI, they only care about their profits and are NOT at all concerned about your little vacation nightmare!
I am now making a request to receive a full refund of my exchange fees with RCI. I don't know if I will actually get the refund, but I am going to continue pursuing one, and while I'm doing that, I plan to inform other travelers what they can expect at this destination.
Stay away. You'll be better off. Your socks wont turn black from walking on the carpeting.





Location (e.g., convenience, views)

Location (e.g., convenience, views)



