Just returned today, Sept 2, from meeting friends at Peppertree for the week. Could have been worse, but could have been better.
*Our friends checked in before us and said the staff was rude.
*When I called the resort to check on my friends' arrival, no answer at the front desk, then, after the 3rd call, they answered and laid the phone down, never to pick it up again....
*The pool hours were too short, especially on a holiday weekend. 10am to 10pm.
*The game room/gift shop closed early on Labor Day weekend, 3pm. Normally 8:45pm, still too early.
*The beach equip staff takes lunch from 11:30am to 1:45pm. You're out of luck for these 2 hours to rent or have setup.
*Check out instructions were a little much. After dishwasher done, all clean dishes were to be put away on their "appointed shelves" and a housekeeping inspection was to be made before we left the unit.
Too bad our phone didn't work in the unit and after 2 calls about it from our cell phones, it was never repaired or explained. oops, couldn't reach housekeeping.....
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On the plus side, nice landscape and seating areas around the resort, elevators a welcome alternative after a day at the beach, unlimited beach towel exchanges, great beach.
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Liked the Crystal Coast, but will check other options when returning.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC