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£92
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Breakfast included
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All reviews dorney park front desk queen suite yogurt the breakfast area
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203 - 208 of 331 reviews
Reviewed 30 August 2013

This is my second time staying at this hotel and it does not disapoint. Great location to Dorney Park ,like literally across the street . No direct walkway or street to cross so I wouldn't recomend it. Hotel check in was fast and Sade was very nice. Breakfast area was nice pancake maker was slow (only one at a time ) maybe add another one. Everything was fresh and warm. Maggie turned what was a nice breakfast into a great breakfast , she was awsome ! Everyone was helful. Rooms are spacious with 2 adults and 2 kids (under 9) had plenty of room. Fridge and Microwave are very helpful. Towels refreshed daily . Overall great stay , will return again !

Date of stay: August 2013
  • Trip type: Travelled with family
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1  Thank WUBANGER
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 August 2013

From the minute I called to book the hotel, the staff couldn't be nicer. We went to Dorney Park and the hotel is LITERALLY across the street from the park. The rooms were very adequate. Nothing special but that is NOT a bad thing. Very clean and comfortable with a microwave and small refrigerator in it. The shower was AMAZING with fantastic water pressure. The COMPLIMENTARY buffet breakfast was more than adequate and coffee and fruit was available all day. And guests can buy discounted Dorney Park tickets at the front desk. 4 tickets per room, which was perfect for us. It was a short 2 night stay but we were very happy with this hotel.

Date of stay: August 2013
  • Trip type: Travelled with family
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    • Service
3  Thank Beatletoons
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 August 2013

The hotel was clean, convenient and the staff was very good, helpful with suggestions and information. The breakfast was quite good. Parking was convenient and reasonable. The room was a good size and very comfortable.

Date of stay: August 2013
  • Trip type: Travelled as a couple
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3  Thank ejamsc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 August 2013

We drove from Knoxville, TN and were planning to end in Harrisburg, PA. The first Holiday Inn Express was sold out due to a concert nearby. We continued on I-78 E towards Allentown and still nothing. Called this hotel to hold a room for us and when we arrived, couldn't get the government rate due to being late in the day. Plus, the front desk staff couldn't give simple directions on how to get to the hotel. We ended up at the Confort Suites next door.

Need better training for front-desk staff!

Date of stay: August 2013
  • Trip type: Travelled as a couple
    • Service
1  Thank gpbvkb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Allentown Cen - Dorneyville, an IHG Hotel, responded to this reviewResponded 21 August 2013

Dear George B,

Thank you for taking the time to share your feedback. We give the utmost importance to our guest comments as they help us improve and continually provide the best guest experience possible.

I humbly apologize for the poor service you had with our Front Desk staff. We always aim to provide the best customer and deeply regret for falling short on our regular standards on this occasion.

Your experience is not reflective of the high standards we pride ourselves with. You comments are troubling, as such, these will certainly be looked into and updates will be made where possible. We appreciate the candid feedback we receive and welcome any opportunity to improve.

Sincerely,

Dhan M
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2013 via mobile

My family and I had a great experience. We were greeted by the sweetest receptionist and the hotel's General Manger. They helped my family and I quickly check in so we could settle in and enjoy our day. The room was spotless and the location to Dorney Park was superior. Thank you for a wonderful stay. We look forward to returning one day.

Date of stay: July 2013
    • Value
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1  Thank Kburke79
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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