My family and I stayed at this hotel for two nights (Thurs. and Fri.) If I could of changed hotels I would of. First the good.....we arrived too early to check in according to their check in time. They had a room available and let me have it early. The staff was very friendly and helpful. When we needed something they found it or brought it to us. The staff would of made this hotel above average. The pool was very nice and clean. The trolley was very handy and we used it four times. (Don't forget to tip the driver.) The bad........as soon as I walked into the hallway where our room was I almost gagged. The smell was terrible. I think it is some kind of cleaning solution or something. It was bad and stayed with me the whole trip. I keep smelling that same smell. I couldn't get it out of my nose. It wasn't something common either like clorox. Our room had the same odor. I opened the window and left hoping it would air out some. It did a little, not much. The room was outdated and rough looking. The floors were dirty looking, the bedding was tattered (holes in the sheets.) They used regular sheets instead of fitted sheets so the sheets kept coming off the very old mattress. There was nothing covering the box springs either. The mattress was like one found on a bunk bed. Very uncomfortable. Under the bedspread on the floor was food left for no telling how long that the cleaners had missed. ick! I noticed this when I was looking for anything that might of fallen when we were packing up. Thank goodness I didn't see this earlier or I would of had a fit. I would of worried about roaches. A spider climbed out of a pillowcase and scared my 10 year old to death. (She didn't sleep well after that.) The carpet on the floor was bad and worn in a few spots. The tub was dirty or stained and I didn't allow my kids to take a bath. They had to take showers. The air conditioning unit was very noisy and kept us awake. The breakfast was suppose to be included in my room price of $89. I asked about this twice over the phone and they confirmed it. They said they quoted me the wrong price so I had to pay to eat. It cost $14 for two adults. The kids ate free. The food tasted like frozen food that was heated up in a microwave. Nasty stuff. I didn't eat it. We went to a restaurant the next morning. The lounge was closed down too and I was told they lost their liquor license. I was not happy with this place. This was not a three star hotel. It was more like a 1 star. They need to renovate this place bad and get rid of whatever is making that odor. I am not picky. I have stayed at all types of hotels. This however was the worse. I have been at one stars that were kept cleaner and had better bedding than this. What a shame. It ruined my one and only trip this year.








Value
Rooms
Value
Cleanliness
Service




