A small group of friends met in Austin to celebrate a milestone birthday of a dear friend and we stayed at W Austin. We couldn't have been happier about the choice. The rates are reasonable and you get a lot more than you pay for in service!
Very centrally located, it was so easy to get to most any of the main attractions in Austin. The folks at the Acura Experience were truly kind (convinced us not to make the mistake of walking on a hot day!) and the service really made it easy to get around. The gym is beautiful. The staff are great. Caleb, Tamika (Wet Deck) and others were very personable, remembered the birthday girls and made us feel welcomed and special. The hotel bars are great and offer an easy way to relax at night without going out, great dining and Wet Deck was a lot of fun.
Staff immediately corrected a mistake on our bill and removed charges as well as gave us complimentary items....we hardly said a word, it was completely taken care of without any hassle. Very honest and all staff try very hard for it to be a great experience. Very kind, warm and friendly. Rooms were incredibly clean, cleaning staff were wonderful, and always provided extra towels and bath items upon request.
Totally worth the stay every time!
- Also Known As:
- w Austin Hotel Austin
- w Austin Hotel
- W Austin Texas
- Official Description (provided by the hotel):
- Our hotel, located in downtown Austin, is next door to the famed Austin City Limits music venue. Our boutique hotel rooms are stylish and comfortable, we also offer over 10,000 sqft of event space. ... more less
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