The Austin Suites Hotel offers a terrible experience in Austin. It is not clean at all. The rooms smell horrible, the furniture and the bathrooms are shabby, the air conditioning does not work, and the beds are not clean. This is not all; the worst part is the service. You cannot trust on what the people at the front desk say to you. They change their policies accordingly to their advantage. They do not follow what they say to the costumers. The manager of this hotel does not respect what his employees tell their costumers. He is rude, impolite, and wants to take your money no matter what.
It was my worst experience in a hotel.