I stayed in this hotel with my family over Memorial Day weekend. It was just OK.
At check-in, I was thanked for being a Gold HHonors member, and then it was pretty much downhill from there.
As a Gold member, I'm supposed to get free breakfast vouchers. My room preferences are also set for a "high floor, away from the elevator." At check-in, no vouchers were prepared for me (I had to ask where they were) and then stood there for 5 minutes while they tried to figure it out. Then, they told me I was going to be on the 9th floor. I thought, well, not exactly a high floor on a 14 floor hotel, but not a big deal. But then I made the mistake of asking if the room I was getting was already renovated (I had read that the hotel was in the process of being renovated) and no one at the front desk had a clue. One of the people called someone to confirm, and then reassured me that all floors in the South Tower from the 9th floor up had been renovated. So, I go to my room (which is of course right next to the service elevator) and it was old and dreary and clearly had not been renovated. The front desk staff clearly needs more training.
While they have a free shuttle to the metro, it is a pain to wait for it and not exactly a short walk to get to the metro otherwise.
If you don't have breakfast vouchers, the breakfast is very overpriced ($18 for the buffet).
Would not recommend.
- Also Known As:
- Doubletree By Hilton - Washington Dc - Crystal City Hotel
- Doubletree By Hilton - Washington Dc - Crystal City Hotel Arlington
- Doubletree Hotel Arlington
- Doubletree Crystal City National Airport
- Doubletree Hotel Crystal City
- Official Description (provided by the hotel):
- Full service hotel minutes from Ronald Reagan National Airport and located across the Potomac from Washington D.C. just two blocks from the Pentagon and Fashion Centre Shopping Mall. Houses the areas only revolving rooftop restaurant and lounge featuring views of the DC skyline. Amenities include luxurious guest rooms and suites with high speed internet access, fitness center, indoor heated pool, lobby bar, cafe, and fine dining restaurant. ... more less
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