We booked two rooms at the newly renovated Rosewood Hotel. One Deluxe Double for my husband and I and one Standard Double for our teenage daughter. Both rooms were opposite each other on the first floor. When we were shown our Deluxe Double we were a little concerned because we feared that it might be noisy at night. We did not need to be concerned because the set-up of the room ensures that it was very quiet at night. The bed is near the passage and you walk through the large bathroom before you get to the balcony. The hotel is located in the “old town” pedestrian street area with lots of restaurants and souvenir shops. The street is quite noisy at night with people dining at tables in the street, but it is a terrific atmosphere and feels like a big street party every night. However, when we closed the balcony door and the bathroom door we slept very well on the very soft comfortable bed and did not hear any noise in the bedroom.
Our daughter’s standard double was perfect for her but I thought that it may be a bit small for 2 people. The bathroom was very large with a nice enclosed shower. A lot of the living area was in the large bathroom such as the chair and the fridge and the bedroom itself was a bit small but together it was a large room. Our deluxe room was so much bigger and was not that much more expensive. Both rooms were exactly as depicted on the website and both air-cons worked very well and both showers were powerful. The rooms were very comfortable with all the extras such as bathrobes, slippers, fruit basket, all bathroom goodies even bath salts and washing powder.
We loved being in the middle of the action, it meant that we could stay up late having dinner and be back in our room in no time also after a long day sightseeing we could go upstairs freshen up and come back down for dinner and shopping we found it very convenient.
All the six or seven restaurants on the beautifully cobblestone pedestrian strip outside the hotel are owned by the Rosewood group. I especially liked the German restaurant. We had been travelling throughout Asia for 2 weeks and our daughter was tired of the different food and wanted pizza and pasta. We were able to order from the other menus and have pizza or pasta or anything else delivered to our table from a different restaurant and put on the same bill. The 10% discount is handy also.
The daytime reception staff and very friendly and knowledgeable. We booked a trip that required public bus transport and they had a staff member take us to the station and make sure that we got on the right bus. Mr. Rudi was always around the pedestrian strip in the evening and he always enquired that all was well. These little things make all the difference.
The only thing that I would have liked is an in room safe as we had to keep our passports at the front desk and we had no place to secure our lap top. Also bottled water every day would be nice, not just on the first day as we always seemed to be going out for water although the latter is only a small thing.
All in all a lovely hotel with great staff in an excellent location.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
22 October 2011
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thanks for staying at our Rosewood Hotel. We are happy that our work to keep the noise outside works (two doors, two layer of glas). From today we give a bottle of water every day to the Rosewood Hotel guests. November we will start to install safe boxes in most of the rooms. We hope to see you again soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC