It was a comfortable 2 night/3 day stay for my small family on May 06 2012. We have option to choose either river view or normal deluxe. Outside view from this hotel is not something great exciting - no matter riverview or deluxe room. Since the river view doesn't have a balcony, we choose deluxe room in 4th floor. Standing in the balcony was good but at lower floors there may not be much attraction.
The small stretch from main road to the hotel entrance is muddy but that is OK. Buffet is fine but costly if we order separately. Room service is good, hot water also available. Riverside restaurant is nice (though it is not a river but a small creek).
My 3 yr kid enjoyed the roof top play area where minimal facilities but sufficient for him to fun in the evening.During our stay, the staff were very attendive and responsive.
The only unfortunate thing happened is that they missed to give me the final settlement bill/receipt after swiping my card. After return, I did multiple follow-up to get that through e-mail or courier but nobody took responsibility of doing that and still I didn't receive it. It was really unexpectedand unfortunate from a front-desk.
I had been forced to give lower rating for "Service" category just because of this.
- Also Known As:
- Westwood Riverside Garden Hotel Munnar
- Westwood Riverside Garden Resorts Munnar, Kerala
- Official Description (provided by the hotel):
- Nestling among the majestic mountains of the western ghats at an altitude of over 6000 ft., Munnar ranks among the most enchanting tourist destinations in Kerala - "God’s own country." Your perfect getaway in enchanting Munnar is the three-star, WestWood Riverside. Forty well appointed rooms and one presidential suite offer you all the modern amenities. Special Honeymoon & Adventure packages are available on request. Check in at the WestWood Riverside Garden Resort in Munnar. And let your enchanting holidays begin. WestWood Riverside is promoted by the EVM Group of Companies. Designed almost entirely in a rich wooden ambiance, Westwood Riverside offers you forty one well appointed Executive Riverview, Deluxe and Specially decorated Honeymoon rooms. For the ultimate in luxury, there is also a glass-walled Presidential Suite. The rooms have great views, round-the-clock room service, travel desk, Wi-fi, satellite TV, 24 hours hot water, and much more. Airport pickups, guided tours, local site seeing etc. can be arranged.New facilities additions are our speciality open-air Barbeque restaurant, Fire Grill and services of exclusive Holiday planner to make our guests holiday more memorable. ... more less
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