“If you are thinking about going there,its better to go somewhere else and you will thank me for saving your time and money.”
Went for a 5 days trip with my family thibking there would be a lot of activities so i went for a longer stay instead of an usual 3d2n stay.Went there because after seeing some pictures and reading some reviews and thought it would be a perfect yet affordable getaway but to my suprise it was the opposite of everything.journey was long especially the waiting time for the ferry but its acceptable because it may be due to weather conditions.upon reaching there we had to walk our on own to our room not being shown where our room was by the reception .mosquitos and flies were flying around n each day u will get bitten no mattet what super insect repellant you used.aircon died halfway and took ages to cool up the room.bed had torn blankets n water was leaking fron the roof when it rained heavily.breakfast was the same and sometimes the food is not properly cooked especially the eggs and bread had insects on it.food was expensive yet not that very delicious especially the fishes as it still holds a fishy smell even after its cooked.the only thing which i ate everyday was burger ramli.rubbish you threw would be burb by the workers and what worsen my stay there was the place they burn the rubbish was just exactly behind my room.lights are dim at night and if you had a bad eyesight you had better have a travel insurance as u might just fall into the pool or bang any tree.pool was clear in front of the resort but dead corals overwhelmed the whole sea instead of fishes.activities were boring as there is limited things to do.we wantes to book a treking session the next day and when we arrived at the time we were told to the prrson in charge told us the guidr was tired as he was tired from working.we were like "what the hell"..what a day.the waterfall trip was good but if you had any elderly with you following i doubt they would even reach the waterfall.the journey is steep yet far.snorkling is as usual great as thats what the place is known for only.never go to the restaurant in front of the jetty,its just beside the burger stall on your right if you are facing the burger stall.setvixe is atrocious and the way he talks to you is very sarcastic.look out he is a very fat guy always.the main restaurant at the resort keeps playing one particular song during night time and if your dinner would take you 30mins you would have memorize the song lyrics.bottom line is to spend a little more for better service and rooms and more activities.find another resort.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
3 weeks ago
We thank your review. We aim to make our resort a value for money and affordable 3 star beach front resort for guests to enjoy the abundant blessings of nature around us. We have had a new Management Team since October 2013 and the new team is headed by an experienced hotelier who is able to manage and administrate professionally. He believes in taking feedback seriously by using the feedback as an additional pair of eyes to help him provide the best facilities available for all our guests. He is one who believes in executing and making real rectifications be it the physical structure or our operations or administrative systems and not one who believes in the proverbial mindless lip service of "humbly apologising" for the sake of convenient public relations just for a fleeting moment.
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Our Room Division Manager has been informed of your feedback and is conducting his investigations. All necessary improvements will be made once he has completed his investigations as we aim to make the stay of all our guests as pleasant and comfortable as possible.
Except for the standard lodge, all our rooms come with a TV with 4 channels available namely, Discovery, ESPN, HBO and CNN. All our rooms including the Standard Lodge come with air conditioning and Hot Water Showers. Our deluxe Chalets come with a bath and our Deluxe Suits with Jacuzzi. There is a movie room where we show a complementary movie for our guests. We have free WIFI available for our guests at our food outlets.
We thank you indeed for your review and for the opportunity to inform our guests of the facilities available for them. You may follow the latest events and get a good feel of the culture of Paya Beach Spa and Dive Resort on our Facebook page.
Our objective is to make ourselves not only a value for money 3 Star Beach Resort, we aim to make our hospitality experience affordable to as many as possible so that we can share the blessings of nature that we have been endowed with.
Rental for snorkeling equipment are priced at value for money and affordable rates. Our masks and snorkels are for rent at USD 2.20 per day, Life Jackets at USD 2.55 per day and flippers at USD 2.20 per day with each day defined to be the period between 8am and 8pm on the same calendar day.
Our waters are warm, ranging between 26-29 degrees Celsius, turbidity low with currents manageable (do check with our Activity Desk Guides for local and actual information on the day you snorkel). Tioman Island is a granite island. We never want to interfere with nature and hence our beach is home to many beautiful and interesting wildlife which can been seen during low tide. Due to a flattish seabed, the tidal range is quite large so you would not find coral life for the first 50metres from the beach. Beautiful and colourful coral thrive after that and are found from the rock structure right in front of the resort and to the island (Tomok Island) on the right of the resort. The Rocky structure right in front of the resort is home to a family of black tip reef sharks who are accustomed to visits from our many guests. We have put up pictures of beautiful colourful fishes and corals in Tripadvisor for guests to view. Hawkbill turtles, Lizard Fish, Trumpet fish, Damsel fish, Wrasse, Parrot Fishes are aplenty and if one is quiet and respectful of nature, available in full visual splendor for our guests. There are Butterfly Fish, Batfish, Fairy Basslets, and the occasional moray eels. Blue spotted rays and even eagle rays are sometimes seen in the area between the rock feature in front of our Deluxe Chalets and Tomok Island. Anemone Clown Fish are the delight of many of our younger guests. There is a platform which we have put up for our guests to rest while snorkeling. In the vicinity of that platform, Shovelnose Rays or Raysharks have been photographed. Sea snakes like , Sea Crates, Banded Sea snakes, Coral snakes are sometimes spotted too.
The Tropical Rainforest neighbouring our resort is home to many animals that are endemic to Pulau Tioman like the Tioman Blind Walking Catfish. Macaque Monkeys, Bats, Flying Squirrels, Monitor Lizards, are all native and found in the Tropical Rainforest. Beautiful Birds of Paradise, Sunbirds, Water Hens, Hummingbirds, Ospreys, King Fishes, White bellied Sea Eagles and many beautiful butterflies like Common Blue Butterflies, Swallowtail Butterflies are abundantly available for visual splendor. Snakes like the Reticulated Python, Sunbeam Snake, Grass snakes, Palm Vipers, Paradise Tree Snakes, Cobras, Vine Snakes, Oriental Whip snakes and Dog fish Water Snakes are some species of snakes that may be spotted for the keen eyed.
Beautiful trees like the Banyan Tree, Willow Tree, many species of palm trees like the Giant Palm, Natural fruit trees like the Custard Apple Tree, Durian Tree and Mango tree are all abundantly available for those who are keen naturalist. Different species of ferns like the Jungle Fern, Peacock Fern, Dragon Scale Fern, Leather Fern and many different fungi with prominent meristems are found in the Tropical Rainforest right at the edge of the resort. Herbs and plants like the Tapioca plant, Ginger Plant, Chilli plant, Curry plant and Pigeon
Orchids are found in this beautiful Rainforest.
Kindly contact our life guard certified guides for tours to view these blessings of nature found in and around Paya Beach Spa and Dive Resort. You may follow the latest events and get a good feel of the culture of Paya Beach Spa and Dive Resort on our Facebook page. We thank you for your review as you have provided us the opportunity to inform all readers and guests of the wonderful wildlife and beach we have been blessed with.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC