When we arrived with the taxi they told us to go through some dark alley ways and they just pointed us in a direction and left us there. There was no one to be seen, and you could only hear the loud noises of the kasbah which was next door calling for prayer. It was impossible to find, I lost my partner and it was extremely scary!
The hotel itself, the owner is not a very plesant man, he appears to be drunk all the time and mumbles some English from time to time. The woman working at the hotel were OK, but don't expect a smile back from the cleaning ladies. The hotel smells very dirty, like filthy animals, they have several dogs and birds who make noise non-stop. The room is OK, although it looked like it wasn't cleaned properly before we arrived, there was still stuff from the people who stayed in the room before us.
It really doesn't deserve a second place on trip advisor. Just be safe and go to a mercure or ibis, the people are nice and there is a nice swimming pool and it is so much cheaper!
High point of the hotel was the breakfast, which was fine, with a nice view over ouarzazate.
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