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Deer Park Hotel: Traveller Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 31 Reviews
5.0 of 5 stars
14
4.0 of 5 stars
9
3.0 of 5 stars
1
2.0 of 5 stars
5
1.0 of 5 stars
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TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#1 of 7 hotels in Polonnaruwa
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  • Rooms: 77
  • Address: Giritale Polonnaruwa Sri Lanka
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Business Centre Fitness Centre Free High-Speed Internet No Free Parking Pets Not Allowed Restaurant No Room Service Swimming Pool
Check Rates: £126 ($215) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of Deer Park Hotel

( 3-7 of 31 )
“Needs a lot of improvement”

Deer Park Hotel

20 Mar 2008
2/2 found this review helpful

I visited the Deer park in February 2008, as part of our honeymoon having spent a week in the Maldives and wishing to return to Sri Lanka for the last time to explore nature, wildlife, and be cut off from the rest of the world.
After a 5 hours journey to the hotel arriving in the hotel, we checked into an Angsana Cottage (the top rooms in the hotel) to discover, mouse droppings in the bathroom, frayed pillow cases. The hotel is supposed to be in a remote part of Sri Lanka, but there is a road where buses, tractors and locals staring in go past all the time.
We had some drinks in the bar, nice but small then went to the restaurant and ordered from the A la carte menu, as we did not fancy the usual buffet. Despite ordering from a la carte, the waiter brought us the starter from the buffet menu, as an automatic gesture, which we declined and waited for our main course from the a la carte menu. Big mistake, we ordered fishwhich had been frozen for months, had awful texture. This was accompanied by vegetables in soup (tasted from a can). We ended up hungry on the evening of our arrival. The tour company mentioned on their web site no longer operates there and the arrangements to visit wildlife, parks etc, are in fact done by the hotel staff. Fine, but not what we expected. These factors spoiled our holiday there and we checked out the day after giving comments to the managent of the hotel. This hotel felt as though no investment had been carried out for quite some time, leaving the quality of accommodation, food and services poor or just average. We have been to Sri Lanka 4 times but would certainly never return to the Deer park.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terralba's Summary
Date of Stay: February 2008
Member since: 20 March 2008
Was this review helpful? Yes No
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Average price*: £126 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Brilliant”

Deer Park Hotel

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5 of 5 stars
Watchet
27 Feb 2008
2/2 found this review helpful

We came here on a tour in 2007 and loved it so much that we came back in 2008 to get married.
Because we had been before the staff treated us like royalty and there was nothing they couldn't do for us.
The people are amazing, warm and attentive.
The room was clean with good air-con, you'll need it.
The food has been mentioned as bad which I would agree if you stick with the buffet every night but go for the al a carte and it is superb, you can pretty much ask for anything and they will cook it.

Highly recommend either staying here or using as part of a tour.

  • This TripAdvisor Member:
    • Liked — The people
    • Disliked — Lack of evening entertainment
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Weirdos's Summary
Date of Stay: February 2008
Travelled with: Spouse / significant other
Visit was for: Personal event (wedding, ...)
Age group: 35-49
Member since: 27 February 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Older Travellers, tourists
I do not recommend this hotel for:
pet owners
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Outdoor / Adventure, Other
Was this review helpful? Yes No
Check Rates
Average price*: £126 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“It grew on me”

Deer Park Hotel

13 Feb 2008
2/2 found this review helpful

We had 3 days at the Deer Park, and at first I wasn't impressed. A lot of the rooms seemed not to have been used for months and it gave the place a rather forlorn look. The first night we stayed we were two of only 8 people staying- again sitting in an empty dining room isn't much fun. However for the last 2 nights the place filled up, developed a good atmosphere , and I ended up being sorry to leave.
We had an individual bungalow facing the lake, and it was lovely, with its own private lookout seating area. We loved sitting there watching the monkeys try and pull the straw off the roof. The gardens were beautiful, as was the swimming pool
We ate the buffet every evening, and it was completely different every night. My husband was able to eat red hot Sri Lankan curries while I tried milder fare. The breakfasts were good too
the staff were very helpful, and got our laundry done in double quick time as Emirates had lost our suitcases and we only had a very few spare clothes in our hand luggage
The hotel is perfectly placed for the Cultural Triangle- and I woul drecommend it
Contrary to previous reports there are no stray cats around to bother guests now

  • This TripAdvisor Member:
    • Liked — The beautiful grounds
    • Disliked — The deserted areas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Levoyageur's Summary
Date of Stay: January 2008
Travelled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 50-64
Member since: 07 March 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Great pool scene, tourists
I do not recommend this hotel for:
People with disabilities, Older Travellers
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: £126 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Loved it”

Deer Park Hotel

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5 of 5 stars
Plymouth England
4 Nov 2007
1/1 found this review helpful

Fantastic hotel, Brilliant rooms especially if you have one of the outside bathrooms. Great staff. Very clean. Good location for cultural traingle. Stayed one night. Would have loved to stayed longer here.

  • This TripAdvisor Member:
    • Liked — Brilliant all round hotel. Great staff, rooms and brillinat spa. Food was stuuning
    • Disliked — Couldn't fault
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
inneedofadventure's Summary
Date of Stay: October 2007
Travelled with: Solo traveller
Visit was for: Hobbies / interest / culture
Age group: 35-49
Member since: 25 June 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, tourists
I do not recommend this hotel for:
People with disabilities, Older Travellers
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Spa
Was this review helpful? Yes No
Check Rates
Average price*: £126 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great staff”

Deer Park Hotel

18 Oct 2007
2/2 found this review helpful

We stayed at the Deer Park Hotel for 4 nights and had a fantastic time. The staff were exceptionally friendly and attentive. Nothing was too much trouble for them and they made us feel at home. They were happy to adapt their service to us so that when we came home late they happily served us sandwiches in the bar rather than the set menu we were supposed to have.

For the first two nights there was a buffet dinner as the hotel was busy. The Western food wasn't great but the Srilankan curries were fine. There was also a wide range of fruit and desserts. The second two nights were quieter and so we had a set menu which was perfectly fine. I would say that the food was not the highlight but it was certainly perfectly adequete.

The grounds of the hotel were beautiful and we were also given an upgrade to a cottage on arrival. This was kept beautifully clean and the outside bathroom was a lovely touch.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LondonHan's Summary
Date of Stay: October 2007
Travelled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: 18 January 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
Most likely
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Older Travellers, Great pool scene, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
People with disabilities, pet owners
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: £126 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Deer Park Hotel

( 3-7 of 31 )
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Deer Park Hotel Address

Giritale, Polonnaruwa, Sri Lanka