A hotel that has changed hands of ownership and management a couple of times, there are a few excellent things worth mentioning a handful disheartening experiences.
The first look is brilliant...It looks as if the architects tried to get the old England look, and did succeed in many ways.
The grand lobby, very English suites and paintings are quiet nice.
The hotel is a contemporary contrast when it comes to expecting a doorman with standard big mustache. We were greeted with a lot of pretty ladies standing at the main entrance, dressed in different sarees with the standard namaste Indian greetings.
Our room was a suite on 17th floor, great view of sprawling greens of New Delhi and high standing Le meridien and Shangri la.
While the beds, décor and sitting area were great, we felt cramped given the ergonomy of bathroom – especially the placement of WC and shower area. The pipes and fittings are relatively old, the flush went on and on and engineering team may need to look at it seriously.
The gym is quiet small, I had to wait for 30 minutes as there is only 1 cross trainer there.
The rooms on higher floors have cell phone signal issues, I had a couple of no reception spots in my room itself.
The staff across board was very friendly and compensated for any small issues that may have come along.
I recommend that they come up with their loyalty programme to promote repeat business rewards too.
Having praised them enough for the aesthetics and staff, another area of opportunity for them will be to seriously reconsider their continental breakfast spread, or even perhaps, their chefs!!! The kidney beans tasted as if they are cooked in tomato ketchup, the croissants don’t have any flakiness in them, the doughnuts tasted like stale bread dipped in chocolate sauce. The breads did not have enough variety and taste either. The cold hams/salamis and stir fried/roasted potatoes/corn/mushrooms were hardly seen on the menu.
The only counters that could save the face were live Indian counters serving chole bhature, Dosas and eggs to order.
We really appreciate the hotel honouring our 6pm late check out request without any extra charge. I quiet liked the stay and would certainly return for the experience.
- Official Description (provided by the hotel):
- Royal Plaza is one of the best luxury boutique hotels in delhi. Superbly located in the heart of city downtown- Connaught Place. The Hotel is minutes away from International Trade Fair Grounds, President House , India Gate, Parliament House. The Hotel is very close to New Delhi Railway Station.Its prime location in the heart of city has made it a commercial and shopping hub for both domestic and international travellers.With three restaurants , bar and night club The Royal Plaza provides excellent dining to suit any palate , in an elegant and inviting ambience.Royal Plaza also has an extensive Health Club and Spa -offering wellness menu with signature treatments and therapies to choose from and a temperature controlled & a eco friendly swimming pool ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Agoda, Travelocity, HotelTravel.com, Otel and Tingo so you can book your Hotel The Royal Plaza reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.