Booked a room with them weeks before, with several emails between us, but when we arrived they didn't have a record of us and our room. But we were able to check into a double room on the third floor for 1000rs - a/c, fan, TV, double bed, clean towels and toilet paper, new bathroom which was very nice and clean - but hot water had to be arranged with them rather than just turned on with the tap??!!. They are doing up the hotel, so the hallways are full of wooden doors being varnished, and pots of paint. It needs decorating as in parts looks very old and run down, but our room looked good. Only had a tiny window in it so didn't get any views, but it was light and smelled ok.
Hotel had room service, and a restaurant upstairs - food seemed ok and cheap. No alcohol, but the man in the hallway would offer to go and buy you some for a small fee and then bring you back a warm beer 20 minutes later!!
There is an internet room downstairs, which takes a copy of your passport before you can use it, as part of the security due to bombings in the area and the link to internet cafes. The check in also includes copies of your passport and a photo of you on their security video.
Location of hotel is good, on the main bazaar, with some very cheap shopping. Its close to the station, and they can arrange a car to the airport for 250rs (other places in the area will do it for 200rs). The main bazaar has a strange security system at either end, with police will make you walk through metal detectors and then search your bags, but if you are in a rickshaw you just drive straight through. It really depends on how they feel that day whether they can be bothered to search you.
The hotel was a good one for the one night we stayed there, in the right location and cheap enough for an a/c room.

Having left the Rak International we moved into the Vivek hotel on the Main bazaar. We were shown various rooms of various prices on the first floor. We were shown cheaper rooms on higher floors but went for a nice room with A/C. All of the rooms seemed recently renovated and had clean bathrooms. In fact this was one of the cleanest hotels we saw in India. However the A/C had a strange smell, possibly because of dirty filters.

The hotel is right on the Main bazaar which means it’s close to the New Delhi train station where you can catch the all important trains to Agra (to see the Taj Mahal) and Jaipur. Both trains leave early morning, and this hotel is literally minutes away from the station. Incidentally go straight to the international ticket office on the 1st floor to buy these tickets. It opens 8am-8pm (2pm on Sundays), and ignore the people that tell you it’s closed down/being renovated, and direct you to their friend’s/brother’s travel agent.

The hotel has Sam’s Café on it’s roof, with great views of the city. It serves various dishes, including breakfast but beware the “hash browns”, they are not the American version, but boiled potatoes cut into cubes and mixed with onions and peppers. Also recommended is the Kitchen Café not far away on the same street.

Hotel staff ranged from polite and helpful to surly and business like! They did arrange a taxi for us to the airport for 250 rupees. They also have internet.

We paid 1200 rupees for a double room with A/C and en-suite bathroom. There was no breakfast included.

The a/c rooms are nice and the food decent and cheap. There are minimal creepy-crawlies, which is a bonus in backpacker Old Delhi. It's a good location near the train station and the market.

However, we don't trust the owners. They seem out to make a buck rather than take care of customers. We booked through their website, including a ride from the airport. The ride never showed (we heard another couple complaining that they were being charged for a ride that never showed). Also, they didn't have our reserved room; instead, we got placed in the sketchiest room on the top floor. We eventually got upgraded to a nicer room, but they also raised the price on us from what the website said. When we reserved the same room for our return trip to Delhi 12 days later, they didn't have that record either, even though we gave them some money up front. Until we showed them their own hand-written receipt, they didn't believe that we paid them in advance. Then we got a smaller room for the same high price. I just get the impression these guys take reservations but allow anyone to stay when they arrive and would charge you again unless you can prove otherwise.

We are seasoned travelers and have our cultural expectations in check, but when people smile at you and say something, and then turn around and do something else, you can't trust them. And trust is all you have when traveling.

I have no idea how this hotel has been in business for so long. By the end, we unfortunately trusted no one there.

Stayed at the hotel for 3 nights..
They have a wide range of rooms ov different cost..
had a nice stay the staff was friendly. I had issues with the Taxi i took from the airport to the hotel the staff was helpful enough to deal with the overcharging the driver for me..
The food is nice you can catch a bit ov sun on the roof...
The have WIFI which was nice i used my laptop in my room which was a plus.

All in all it was a good experience.. I would recommend the hotel for a cheap place in delhi..