I returned to Delhi in March 2011 and immediately opted to stay in the Chand Palace again. Bookings can be made through the Chand Group of Hotel website (budgethotelsindelhi). The hotel never fails to deliver and cater for the needs of their customers. I was welcomed by the Front Desk staff (Mr Tarin) who is very courteous and extremely helpful and knowledgeable. My room was a Deluxe AC Room and was meticulously clean with clean bedding and lovely decor, flat panel TV (a must during the ICC World Cup) and ample storage. The bathroom was clean and shower provided hot and cold running water with basin (good for doing laundry and drying quickly!)
Room service is a must and I especially looked forward to the extensive breakfast menu on offer, which is continually delicious and delivered quickly. The Masala chai is a personal favourite and I have been unable to taste any better whilst in India! I also enjoyed many dinners whilst staying in the Chand Palace and aim to sample all of the extensive menu on offer.
The hotel staff were very friendly and remembered me from my previous visits. They work hard and are extremely polite and welcoming. Mr Neeraj the Hotel Manager is extremely helpful and strives to cater for the guests' needs, offering feedback forms and suggestion leaflets to help improve their stay.
The Tour Operator linked to the hotel (Mr Sunil) is very accommodating and flexible when arranging any tours or trips, although I have never been pushed to use the Tour Operator. Having previously used Mr Sunil's tour operator agency several times before, I continually return and highly recommend this service. On this occasion I hired a car and driver to visit various sites in and around Delhi. It saves time and effort when planning trips and is very good value for money.
The location of the hotel is ideal for those travelling outside Delhi and New Delhi Railway Station and is a mere 2 minute auto/rickshaw ride away. Although the Paharganj area is considered noisy and slightly precarious, the hotel is very safe, comfortable and close to many amenities. The only noise I experienced was when India won the cup! (which is highly understandable!) The local people in this area are friendly and learning a few words in Hindi goes a long way! If travelling back to the hotel at night, common sense suggests taking an auto or rickshaw for women travelling alone.
Overall Hotel Chand Palace provides a great stay, great value for money and outstanding service. One of the frequent guests of the Chand has been returning there for the past 15 years and it is easy to see why....
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC