My buddy and I were working in Indonesia, and decided to take a weekend trip to see the Taj. He began researching places to stay, and came upon one online that looked great (hotelwelcomepalace.net). When he booked it, he accidentally went to hotelwelcomepalace.com, and we ended up here.
When we arrived, weary from our flight and ordeal with customs around 3 am. We knew to expect to bargue for everything, but nothing would prepare us for this place. This place was very "it's ok..." about everything. For instance, we asked for a couple sealed bottles of water, and we got refilled bottles. "It's OK..." yeah, no can we please get some SEALED bottles... "grumble...."
Being from the west, we were suspicious of them wanting to hold our passports, and I think they decided to get back at us for that.
So they showed us to our room. Dirty walls, floors, bathroom was ok, but we were just like, well it's India, we will survive, just staying one night then off to Agra....
We had to bargue to get ourselves an extra matress for the floor (my bud had asked for a room w/ two beds, we got a single queen haha). Finally, after we were situated and had just fallen asleep, they come banging on the door to move us to a different room. 3 or 4 floors up. In the middle of the night! TO AN EVEN DIRTIER NASTIER SMALLER ROOM!!!!!
My friend and I looked at each other as soon as they left the room, and decided to not even try with this place. We just walked downstairs, told them to call us a cab and checked out of this worthless place.
We ended up just splurging and staying at the Intercontinental! Much more expensive, but after this ordeal, the cleanliness and courtesy and amenities were worth the high price.
Please, whatever you do, doublecheck your web address before you book!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC