My husband and I chose to stay at Palace Heights for 4 nights, after reading the positive reviews and we were not disappointed. On arrival we were swiftly checked into our room, we asked to change rooms as the corner room had generator noise from the kitchen and we were moved immediately with no fuss. The second room was larger and equally immaculate. Rooms are decorated in a modern contemporary fashion - very smart & comfortable to use as a Delhi base.
We did not experience any noise in our room throughout our stay.
Shower room was immaculate with a good supply of toiletries and fresh clean white towels everyday. Very good room cleaning / tidying too.
The whole hotel is immaculate.
Flat screens in all the rooms.
Papers every morning.
Palace Heights is located less than 5 minute walk to the Metro, which is a must to avoid getting caught in Delhi traffic - it's as easy as using the London underground and extremely safe, efficient & cheap (if you are a couple, aim to be in the ladies / gents divide carriage, where the line on the platform splits).
Connaught Place is very central.
Palace Heights staff are professional and courteous and genuine. The service was attentive without intrusion, it was true 5* service. To give a comparison, we stayed at the Taj Palace, Mumbai in the Palace wing during this holiday too and Palace Heights service was not beaten! We also walked to the 5* Lalit, Delhi, one evening for drinks, bar service was so bad (non-existent) that we left after 15 minutes.
Palace Heights cannot be faulted in any way. The area is safe, we returned late at night a few times and had no problems.
Top class service extended to Zafraan, the hotel's restaurant. The food was excellent and the waiters ensured that we were topped up and looked after. Zafraan is popular with locals too, which is always a good sign. The whole experience was very impressive.
Food and drinks are reasonably priced in comparison to local bars and restaurants. No "Delhi belly" from dining at Zafraan.
Breakfast buffet was lovely, with other items to order. My favourite was the Aloo paronta, accompanied with masala tea - delicious.
We went to the nearby revolving restaurant - what a joke! It was pretty disgusting all round and it was the floor inside the restaurant that was revolving, not the actual floor, like a merry go round. It was proper comical value on reflection.
At Palace Heights, the security guard is very helpful in ordering taxis and auto rickshaws and helping set fares.
Wifi is available free of charge and a lap top is provided for complimentary use. It works best near reception.
Erwin Jeet checked us out efficiently and was always helpful.
As a guest at Palace Heights you are treated like royalty, even though the price does not dictate, it is a real treat.
Don't think about it, just book it!
- Also Known As:
- Palace Heights Hotel
- Palace Heights New Delhi
- Official Description (provided by the hotel):
- Hotel Palace Heights is located in Delhi's most desirable location,in the heart of the city,Connaught Place.Ideally situated near all Corporate houses, airline offices and shopping center and restaurants. ... more less
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