I have had 2 bad nightmare staying in this hotel. I booked Best Western Hotel at Sahil Mumbai via an travel agent in Malaysia. I get my room paid in Malaysia. When I checked out, the manager said that they have no recored indicating that I have paid for room in Malaysia. After their calling, they eventually said i have paid the room in Malaysia.
The second thing is i left my business card holder at the room. When i checked out, I orget to take it with me. I called the next day, they said they didn;t find any business card holder in my room. I was pretty sure that I left it in the room. Because,when i do luggae packing, I was still figuring out how to put my business card holder in my luggage. Though, a business card holder cost few dollars. But, it indicates that teh staff there is not honest enough to return back the leftover left by the customers.
I will never choose to stay in any of the best western francising hotel, is best western is just name, it doesn;t reflect anything best for me.
- Also Known As:
- Sahil Hotel Mumbai
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