This hotel is a cheat. I booked with the package of " offer includes breakfast, wifi internet, two complimentary cocktails, one way airport transfer" (copy - paste from confirmation page. Hotel cab picked me up from airport. Since I checked in late evening bar was closed. The Front Office person offered a beer in lieu of cocktails for that day. I accepted. Next evening I had a cocktail and a mocktail. At the time of checkout I was charged for all. Reasons are "beer is not a cocktail", "you did not have signature cocktails". I had to fight for cab charges being reverted and that I could get done only becuase the FO person and manager did not find any way to cheat me out of that.
Rooms are spacious but not properly cleaned. A plastic bag that had fallen off the table was still there after two nights. There was not stirrer or spoon for the tea-coffee. It stinks in the corridors too.
In the restaurant the food that I ordered was not brought for half an hour. When I contacted manager after that, he brazenly told that it takes 30-40 minutes to serve the food. I was speechless! During that time some non-Indians were being served much faster. Probably the management still has that 'White Skin Masters' syndrom.
They have got a few thousand rupees extra but lost a customer. I will never stay in Aloft Chennai or for that matter any Aloft anytime. I strongly suggest my friends also not to stay there.
- Also Known As:
- Aloft Chennai, Omr - It Expressway Hotel Chennai (Madras)
- Aloft Chennai, Omr - It Expressway Hotel
- Official Description (provided by the hotel):
- For the traveler open to possibilities, Aloft Chennai OMR IT Expressway is a modern, fresh and fun destination. It is a hotel that celebrates the individual and gives you freedom to control and customize your travel adventure to fit your personal style. With a loft like design, it is a place where walls have been knocked down to create a space that is open in design and open to possibilities. A place where energy flows, personalities mingle, and opportunities abound. A place where anything can happen. Conveniently located in close proximity to the city's many IT/ITES companies, tech trade, airport and city sites, this bold new lodging will inspire you to discover more. ... more less
- Reservation Options:
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