This hotel turned me down. There wasn't a proper bathroom partitioning system in my room, when I took shower even the rug far away from the bathroom got wet. I called for help and asked the staff why there was a design flaw like this, yet she told me that she feel confused too. I may not be the first guest in this room because the hotel has been opened for quite a while, however I couldn't see any partition system in the bathroom except an almost useless curtain; their behaviour made me feel that they never noticed this problem before.
I asked if I can borrow a iPhone charger, they asked me to send my iPhone to business centre; the way to business centre is very complicated but with no clear instruction signage, and I had to leave iphone there for a couple of hours. I understand that not every five-star hotel would provide iPhone charger, while this experience is very uncomfortable.
Overall this hotel made me feel very confused. I always consider Ritz a very respectful brand and never expected a experience like this.
- Also Known As:
- The Ritz-Carlton Shanghai Pudong Hotel Shanghai
- The Ritz-Carlton Shanghai Pudong Hotel
- Official Description (provided by the hotel):
- The Ritz-Carlton Shanghai, Pudong is Shanghai’s ultimate destination for uncompromising style and luxury. Positioned in Pudong’s social and commercial hub at the top of Shanghai ifc with views over the Bund, the hotel is designed by world famous Richard Farnell and is situated on the top 18 floors of the ultra-modern, 58-story Tower 1 of Shanghai ifc in the heart of the city’s Lujiazui Finance and Trade Zone, offering luxury commercial, residential and retail space. ... more less
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