We spent 2 nights in Casa Blanca at Bosque del Cabo.My parents my
mother in law (73 years old),my husband, and my sons 7, 16, years old.
We originally booked this cabin for whole week. First impression of the house was dirty and shabby everywhere you look. Toilet seats were not changed for long time and it was bubbly and color was peeling off. Both showers were the same and if you try to take the shower water was sprinkling everywhere, even from the pipe linked to the shower, so the counter got wet from the leaking pipe. Doors for the bedrooms and living room was not possible to fully closed so all insect could easily fly inside.
When we came to our bedroom, 2 roaches were on the pillows. We sprayed the roaches, turn the pillow over and went sleep. At night when I woke up, roaches were crawling on my arms. Next morning my mother was trying to make coffee She empty the coffee kettle and
pour out roach, I am glad we did not cook in it the coffee. At that point my mother in law decided to spent another night in the car. We all decided that we will leave tomorrow. (Luckily we had the
car)
My husband and me talk to receptionist to inform her, that we are leaving tommorrow. She said that we need to talk to the owner. Over the phone my husband talk to her about all problems. We already paid for half of our stay, which supposes to be 1 week, and we will be
spending only 2 nites. We thought that it is fair. But She told my husband, that We should pay for 1 more night, which we disagree and told her, that we will not pay and we will be leaving tomorrow. She also suggested that she would provide discount for all food for rest of the week for all of us if we stay. (We did not have the meal plan,) She said that she is sorry that we are unhappy and that this is never happened before. She also said, that if We will report something on the Internet she would fight it.
We left next day early morning and spent rest of the week at Manuel
Antonio at very beautiful condominium at www.tropicalsunvillas.com. When we arrived to this condominium, We unpack our luggage and roaches were coming out. My son had one at toothpaste bag, my mom at her purse and rest of us just had a few between our clothing. When we settle down at the condominium it was our best day inCosta Rica.
At Bosque del Cabo you can see all wildlife you can imagine, trails are nicely maintained, staff was very helpful and nice. It is very quiet. But we felt that price for which is Bosque advertised, was way below our standard.
The Casa Blanca definitely needs face lift, starting with the door which need to be exchanged, so you can close the door, toilet seats needs to be exchanged, which I do not think is that expensive, shower and plumbing need to be replaced and blinds in the bathrooms needs to be restored..
We stayed in another 3 locations in Costa Rica, and We think that that this one was the only dissapoimtnent. I promised not to post any neg. review,but after chasing roaches in our luggage 2 days later I just simply changed my mind. My advice is arrive on the weels instead of fly.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC