After staying in the beautiful Occidental Gran Papagayo in Guanacaste, we booked a room at their other property, the Torremolinos in San Jose. What a dissapointment. The hotel is dated and worn. The shower stall doors were of the cheapest quality, difficult to open and in need of replacement. The closet in the room smelled terribly musty. It's on a principal street, so some of the rooms are noisy. The hotel restaurant food was not good at all. The buffet breakfast was just mediocre. The free internet access in the lobby must have been on dial-up, it was very slow. The towels, sheets and table linen were threadbare.
However, the service from the staff was very good.
The place needs a facelift and a better chef!







Rooms
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