This city gives off the vibe of being dangerous and grotty compared to the rest of this marvellous country. However this hotel is an Oasis of calm and tranquility. The service is second to none, the rooms are clean, the building has a huge amount of character being a converted stately home. The restaurant is also one of the best I have ever visited.

In the USA this would be a 5-Star hotel and if TripAdvisor had a 6-Star rating this hotel would get it!!!! The hotel staff was very helpful when checking in and spoke excellent English. A map was provided of local restaurants and walking paths. The hugh park, approx a mile by a mile with a lake, was within walking distance. The neighborhood surrounding the hotel toward the park was upscale with business-attire people. The restaurant??? We didn't dine there at night- wanting a local flare, what a mistake. We ate there for breakfast. Appprox $8.00, that included tax and tip. Take away $2.00 for what that would have been and this leaves a $6.00 breakfast. Juice AND coffee was included at no charge, thus this makes a $4.00 breakfast, in the most beautiful setting we have seen in our whole trip. The room was beautifully appointed and we had the standard room. We took a dip at night in one of their two hot tubs, very romantic. Book this hotel if you can and you won't be disappointed.

We arrived late (after midnight) and were greeted in the lobby. The lobby is beautifully redone with seating areas, lots of windows. We were escorted to our room. The pictures on the website don't do it justice. Although smaller, the room was lovely. The furniture was dark wood and the bed linens were light blue. The floors are also wood and were covered with a large woolen rug. Everything looked very pulled together. The bathroom was much larger than I anticipated. The shower was large and my husband really liked the soap/shampoo dispenser. I thought that the antique windows and tile were the best features.

We requested and received an early wake-up call. Check out was quick and easy. We wanted to try the breakfast but didn't have time. I would love to return to this property when I have more time to enjoy it!

We stayed 2 nights at the beginning of our trip and 1 night at the end. This is a wonderful hotel. Each room had a private courtyard with a fountain. The room in the new section had ac. In San Jose usually a ceiling fan and breeze are enough to keep you cool. The rooms are lovely. Everything is top quality. The restaurant is fantastic and so elegant. It is amazing how quiet it is considering it is on a very busy corner. The staff at the restaurant, especially Jose, are friendly and attentive. This was our third visit.