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Hotel Alyeska: Traveller Reviews

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TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 77 reviews
77 Reviews
5.0 of 5 stars
25
4.0 of 5 stars
17
3.0 of 5 stars
13
2.0 of 5 stars
14
1.0 of 5 stars
8
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#1 of 1 hotels in Girdwood
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  • Hotel class: 4 of 5
  • Rooms: 304
Description: Sprawling Mountain Resort Hotel situated on the Turnagain Arm, 40 miles from international airport. This description is based on information provided by the hotel.
Address:
1000 Arlberg Road
PO Box 249 (formerly Aleyska Prince Hotel)
Girdwood, AK 99587
Check Rates: £108 ($215) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of Hotel Alyeska

( 10-14 of 77 )
“Great value for a winter ski trip - not sure about summer tourism”

Hotel Alyeska

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4 of 5 stars
Twin Cities, MN
2 Feb 2008
0/1 found this review helpful

My husband and I went on a week long vacation to Alaska in April 2007, and spent four nights at the Hotel Alyeska. Our main reason for staying here was to try the mountain skiing in Alaska.

The hotel decor is elegant. Beautiful wood paneling in all the public places, leather couches in public areas, a giant diorama of a polar bear/stars above the lobby, brass plating in the elevators (though they were scratched up from skis). The swimming pool is small for a hotel of its size, though the hot tub is a decent size. The afternoon we arrived, the hotel was quite busy and the pool had easily reached capacity. The restaurants are nice and the food is good, but they are quite expensive. There is no breakfast included with your stay, so your only choices if you wish to not leave the hotel are to eat at the restaurant or go to a grocery store and get your own breakfast food for mornings (we did the latter). They have mini fridges in the rooms so you can keep milk, juice, or other cold beverages. Parking at times was a hassle. There are several lots sprawled out around the property, so when the hotel is busy you may have to park far away where it can be a long walk to and from your car.

We initially booked a "moderate" room, but there was a buzzing sound near the room that drove my husband nuts, so we requested a room swap. The hotel was accommodating of this request, and ended up moving us to a "deluxe" room (same amenities as "moderate", but with a much better view). I think they charged us extra for the room upgrade, but I didn't care to argue it because it was only $10 a night more and didn't notice it until we'd checked out. Room amenities for the moderate/deluxe rooms were a bit above what you'd expect for a typical two/three star chain hotel. Some of the "extras" I remember were heated towel racks in the bathroom, a mini-fridge, bathrobes and slippers (though they weren't that great), and buttons on your nightst
and that controlled "do not disturb" and "please clean room" lights outside your door in the hall. The rooms, as well as the hotel as a whole, were overall nice and clean, but there were some signs of wear as you would expect from a hotel that is not brand new, especially one that has skiers tromping through it on a regular basis.

This hotel has high value if you are coming here during winter to ski. Our "just want to ski" package included two lift tickets and room, and factoring in how much an adult all-day lift ticket costs, I figured we only paid an extra $60 or so for the room with the package. It is a perfectly acceptable hotel to stay at, and you can walk right outside the hotel to take the tram or chairlift to the ski mountain.

However, I am not sure if I would recommend staying here in the summer, when most tourists visit Alaska. It is supposedly one of the most luxurious hotels in Alaska, but I'm not sure this hotel is worth the summer rates. Summer rates are much higher and do not include skiing (obviously), so value is lessened considerably. Also, Girdwood is a very small town and I'm not sure there are enough things to do in the area in the summer to warrant more than a night or two stay at this hotel. Spend time in Seward or Denali National Park instead.

Since we primarily came here to ski, I don't feel my review is complete without giving an overview of the skiing at Alyeska. My husband had never skied anything more than the tiny hills we have in MN, and my only other "mountain skiing" experience was one day in the Austrian Alps with a high school trip. So neither of us can compare Alyeska to a mountain ski resort in the "lower 48". Alyeska was by far the most difficult skiing both of us had done, partially due to the excessive amount of snow/sleet the mountain received the week before we went, so they didn't have time to groom the hills adequately. We both ended up renting wide parabolic skis the first day, since there was so much deep powder that neither of us could ski very well without them. The second day was better so I went back to my parabolics, but my husband kept his rentals since his skis are the old-fashioned type with no shape whatsoever.

After we took care of that, we enjoyed the skiing very much. The hill is quite large and it takes about 45 minutes to an hour to make a complete trip to the very top of the hill and back down again. There is a tram that runs from the very bottom to the very top to the very bottom of the hill on the "double black diamond" side (not recommended unless you are a true expert); the other side has chairlifts and you have to take more than one in intervals to make it to the very top. Both my husband and I will ski all difficulty levels of hills in MN, but we both mostly stuck to the "blue" hills at Alyeska, which were comparable to (if not more advanced than) "black" hills in MN. That was fine since there are an abundance of "blue" hills at Alyeska and you can make it from the top to the bottom only taking those. I would not recommend Alyeska for anyone who is a beginner, since there are only a few "green" hills that are all clustered at the bottom of the hill.

I would probably not come back to Alaska in the winter primarily for the skiing at Alyeska, as I would prefer to try a resort in the "lower 48" instead. But I would recommend it to avid skiers who happen to find themselves in the area in the winter, or are visiting Alaska in the winter to partake in a variety of winter activities there.

  • This TripAdvisor Member:
    • Liked — Ski in/ski out, great value in winter, nicely decorated
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bluebug83's Summary
Date of Stay: April 2007
Travelled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 18-24
Member since: 23 January 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
Most likely
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Great pool scene
I selected this hotel as a top choice for:
Outdoor / Adventure, Skiing / Winter sports
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Average price*: £108 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Skiing in Alyeska”

Hotel Alyeska

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2 of 5 stars
Marion, Illinois
18 Jan 2008
1/3 found this review helpful

We just returned from Alyeska yesterday. We were in Anchorage for 5 days then onto Girdwood for 3 days to snow ski with our 3 kids and our extended family who live in Anchorage. Skiing in Alyeska is much different than say, Tahoe. Mostly blues which would be comparible to black diamonds in Tahoe, very steep!!! For my husband and I, we love it! However, be brought along our kids, two 4 year olds and a 7 year old. Their Mountain Learning Center leaves much to be desired. It plain ole STINKS!!! Our daughter, on her 3rd day of skiing, got seperated from her instructor after loosing a ski on a blue run. (This was her first ski trip and she was doing great! On the lower blues by her second day! ) So some guy who was there helping with his kids school ski trip was trying to be helpful and took her up the mtn to find her class back. He thought she was in a different group, keep in mind they didn't wait for her at the lift, they left her!!!! She yelled from a lift, thank GOD she spotted my husband and I, and we waited for her only to find out that she was with a stranger on the top of a mountain and didn't even have a lift ticket for that particular lift. There are no greens at the top of the mnt. We skied with her down the whole mountain, to ski school, where they could care less that they lost a student. We asked for our money back and just to be jerks, they charged us for the lift ticket. She was free for the bottom lifts because she was 7 and under but they charged her for the one trip up the mtn. It was only $5, but the point of the matter is THEY DON'T CARE!!! The boys class is only an hour long, not long enough for parents to do anything. The resort is good, clean rooms but they don't allow late afternoon checkouts. If you go, be sure to visit Chair 5, a cool bar/restaurant in Girdwood. It's great. Love the people and the food. Fine place to take kids, lots a tv's and music so the kids don't have to be so quite.

  • This TripAdvisor Member:
    • Liked — ski in/ski out
    • Disliked — Mountain Learning Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
frontrowmoe's Summary
Date of Stay: January 2008
Travelled with: Family with young children
Visit was for: Quality time with family
Age group: 25-34
Member since: 18 January 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
Most likely
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Families with Teenagers, tourists
I do not recommend this hotel for:
Families with Small Children
I selected this hotel as a top choice for:
Skiing / Winter sports
Was this review helpful? Yes No
Check Rates
Average price*: £108 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Hotel ok, food limited / expensive”

Hotel Alyeska

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3 of 5 stars
Canberra, Australia
4 Jan 2008
0/1 found this review helpful

Hotel was nice enough - rooms are nice albeit a little small
Ski shop / tram area is well organised / efficient
Skiing good for blue + runs. If you want to ski greens do not go to Alyeksa
Biggest problem in the hotel was good. Most restraunts serve the same over priced average food. Going into Girdwood good food is available but is expensive.
We visited over Xmas (arrived 21st, left 29th Dec) and didn't appreciate how short the days would be (not light until 10.30, dark by 3.45)

Overall nice hotel, good holiday, but won't be rushing back.

  • This TripAdvisor Member:
    • Liked — Beds were comfortable
    • Disliked — Food options in hotel were poor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
durham70's Summary
Date of Stay: December 2007
Travelled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 35-49
Member since: 08 February 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Probably not
I recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway
I do not recommend this hotel for:
Young Singles, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Skiing / Winter sports
Was this review helpful? Yes No
Check Rates
Average price*: £108 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Weekend Getaway”

Hotel Alyeska

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4 of 5 stars
Anchorage, Alaska
4 Dec 2007
3/5 found this review helpful

This hotel has made quite an impressive leap from a slow and steady decline a few years ago. The newly refurbished rooms are still a bit small for my taste but they are beautiful, clean and well maintained. The beds are more comfortable than I could ever describe. The property is beautiful and I don't believe I have ever had a poor view from any of the rooms that I have stayed in over the years.

The only small drawback(s): 1.) The food that is available on the property is average with above average prices (but that is expected at a hotel, I guess). 2.) Skis and snowboards are no longer allowed to be carried through the hotel (this is a good thing - as I'm sure this is how the hotel got so beat up a few years ago). This rule is strictly enforced and we weren't prepared to drive our equipment around to the storage room (near the tram entrance) as we parked and then carried everything into the lobby. Small pain but it is a reasonable request, I think. Nobody offered to help us carry our equipment to the storage room.

Since our favorite eatery was closed, the Double Musky/Muskee(SP?), we tried a small place located near the Sitzmark - Jack Sprat - very unique cuisine that we loved! Highly recommended.

  • This TripAdvisor Member:
    • Liked — Beautiful property
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alaskamel's Summary
Date of Stay: November 2007
Travelled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: 26 June 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Young Singles, pet owners
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: £108 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Vacation”

Hotel Alyeska

20 Nov 2007
1/3 found this review helpful

My family and I stayed at the Aleyeska Resort for a week while on our Alaska vacation. The hotel is in a central location and the drive is easy to any destination. Our room was great, we booked a junior suite and the views were outstanding. The bed is comfortable, but with all the activitiy involved on the vacation a solid plank of wood would have done the job...lol. I consider myself a bit of a hotel snob and this hotel was awesome! The restaurants were very good, but I thought the seven glaciers was overrated, considering you can get the same food for less at the cafe. Although the tram ride is a must. My only complaint was on the last night, a large group of kids arrived and caused a significant amount of noise, but the hotel had security go to the room and all was quiet . I really loved this hotel and am glad I did not stay in Anchorage. This allows for a true Alaska experience with all of the comforts of home.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Imagine290's Summary
Date of Stay: August 2007
Member since: 20 November 2007
Was this review helpful? Yes No
Check Rates
Average price*: £108 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Hotel Alyeska

( 10-14 of 77 )
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Hotel Alyeska Also Known As

Address: 1000 Arlberg Road, PO Box 249 (formerly Aleyska Prince Hotel), Girdwood, AK 99587