We stayed at Tugu Bali for 7 nights in March. Having flown all the way from London (via Hong Kong) for just a week, I can say it was worth the long flights and the jetlag! This is as good as a boutique hotel gets: it's unique, genuine and flawless.
For those who like arts, there a few dinning rooms decorated with so many old pieces it looks like you are in a museum. So far, one can claim other hotels display arts, but the special thing about Tugu is that you can choose to have your meal in any of these rooms (privatised for your couple/group), or in fact anywhere else on the property (by the lily pond for example). I found this extremely clever, and it is very relaxing not to have to go to a big restaurant with set times for meals, especially when you are staying for a week. Basically, you can have any meal, anywhere, at any time. The food is excellent and there is a great variety, for healthy diets or for indulgence, featuring many regional dishes. The Warung, set up as a traditional kitchen where you see all the cooking, is worth trying. I also loved the complimentary afternoon tea with local delicacies, all of which were home made and different every day.
The rooms are beautiful and very spacious. We got one on the upper floor with views to the ocean (Rejang suite). There was also a spa area with closed terrace and table within our room. It was extremely comfortable and felt homy with its antique furniture.
There are only 21 rooms in total, well hidden among the lush vegetation, so you have a real sense of privacy when you are on the property.
Someone on TA complained about the beach. Firstly, let me say you don't go to Bali for the beauty of its coast, there are far better beaches in the Indian ocean, but Bali offers more things than usual beach resorts. Secondly, I too was initially surprised by the dirtiness of the beaches (all of them, including in front of the Oberoi Hotel!), but after understanding the local culture a bit more you realise this is partly because local tradition believes that nature can manage itself, and the Balinese people are therefore not as advanced in sustainability as in some other countries, but efforts are being made, and tourists should be the first to set the example. Finally, you do not need to cross a 'road' to reach the beach, it is merely a strip that gets to a dead end, maybe the odd surfer parks there, which didn't bother me.
Tugu is in a remote location, so perfect to unwind from busy Seminyak, yet not too far to go there for dinner/drinks, a 20 min drive which you can get complimentary if Tugu's driver is available (a very smart way to manage the hotel resources I thought). The staff are indeed amazing, professional in every way yet very friendly. They will go beyond their duty to make you happy, fulfilling your every wish, even if you have not verbally expressed it (they just feel it!).
So in summary, this is not a place for people who like resorts as polished as Disneyworld, as Tugu has a real soul and is a place that promotes culture and arts.