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367 - 372 of 497 reviews
Reviewed 9 January 2014

Good basic room...next to Denny's...substantial breakfast. Pillows were fabulous! Located next to probably the biggest Walmart ever...of course THAT was a show in itself. Ice machine is in the lobby...could have used that info before going to the room! I would stay again.

Date of stay: January 2014
  • Trip type: Travelled with friends
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Thank Anders S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stefanny R, Social Media Representative at Quality Inn Casa Grande I-10, responded to this reviewResponded 14 January 2014

Thank you so much for your review. It is very nice to see our guests so pleased with our property. We are glad you enjoyed our pillows! Ensuring that our guests get a good night’s rest is important to us. Thank you again and safe travels!

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Reviewed 8 January 2014

Motel was cute. Could have been a nice stay if desk clerk was not so uncaring. Outdoor pool was charming and the little sitting area was nice. Room was clean. Just nothing special about the place. Maid did not disturb us as we slept in the next morning. That was a nice plus! Up to late to try breakfast. Motel had a weird lay out. You parked in dirt piles on side of road.

Date of stay: January 2014
  • Trip type: Travelled with family
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Review collected in partnership with Best Western
Thank Andrea S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stefanny R, Social Media Representative at Quality Inn Casa Grande I-10, responded to this reviewResponded 14 January 2014

We are very sorry that we did not convey a spirit of caring. Our goal is superior customer care, and we understand that it begins at check-in. We do apologize for the lack of friendly service. Please excuse this discrepancy. As for parking, when our property is full, parking can become limited. At that time, we may ask guests to park along the service road which can be, uneven ground. We hope that you can consider us in the future. Safe travels.

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Reviewed 8 January 2014

Great place to stay in Casa Grande with a nice clean room, great breakfast, and welcoming staff. After a long day of traveling, we found this hotel is great place to stay at an excellent price. Great selection of restaurants close by the location several miles off I10.

Date of stay: January 2014
  • Trip type: Travelled as a couple
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    • Service
Review collected in partnership with Best Western
Thank BirdersVista
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stefanny R, Social Media Representative at Quality Inn Casa Grande I-10, responded to this reviewResponded 11 January 2014

It is definitely great to read your review. After a long day’s journey, we are glad that you found our property to your satisfaction. As you mentioned there are several restaurants in the area, not to mention shopping just about a mile and a half away! Thank you for staying with us, we wish you safe travels!

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Reviewed 4 January 2014

We really enjoyed our staff and the friendliness of the staff was very nice. The disadvantaged we had was my husband is disabled and the stairs were hard for him to go up. More parking spaces for the Disabled could be recommended for the those who are disabled.

Date of stay: December 2013
  • Trip type: Travelled on business
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    • Service
Review collected in partnership with Best Western
Thank nalonib
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stefanny R, Social Media Representative at Quality Inn Casa Grande I-10, responded to this reviewResponded 6 January 2014

Thank you for taking the time to review our property. We are glad that you found our property friendly. Thank you for your suggestions, we are sorry that you had difficulty with the stairs and we will definitely take your recommendations into consideration. Safe travels!

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Reviewed 24 December 2013

I have stayed at this hotel at least three times a year. This is the first time I was not pleased with the room. The bed sheets looked as though they hadn't been changed. I slept in my clothes on top of the clothes. My sister didn't want me to complain, I miss placed my debit card, we used her credit card. I stay at best western at least three times a year. I plan to changed hotels next year.

Date of stay: December 2013
  • Trip type: Travelled on business
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    • Sleep Quality
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Review collected in partnership with Best Western
Thank Road75328
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stefanny R, Social Media Representative at Quality Inn Casa Grande I-10, responded to this reviewResponded 27 December 2013

We are sorry to read that your stay was not satisfactory. It is our goal to provide superior customer care, and it is unfortunate when your experience does not reflect this goal. We would like to encourage you to bring any concerns that you might have to the front desk as soon as you encounter them. We understand that this does not undo a negative experience but we would like to remedy the issue in any way possible. Once more, allow us to extend our apologies, we hope that we can regain your trust in the future. Safe Travels.

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