We are normally Four Seasons, five-star sort of people, but we were in Phoenix for a family event and chose the Residence Inn Chandler for its proximity to family members and event sites. We have stayed previously at the Wild Horse Resort, Springhill Suites, and even the Four Seasons Scottsdale. We now have a 6-month old, though, in addition to a teenager, and the setup at the Residence Inn, with the well-equipped kitchen and the separate living and bedroom areas, was perfect. There were also separate work desk and dining areas. (We had a one-bedroom suite. It was a little teeny but suited our needs.) The staff provided us with a Pack n Play for the baby and I could have sworn it was brand new. (Sheets were also provided for it but I brought our own.) The breakfast was amazing -- portable, Continental-type breakfasty stuff and juices for Mom, and hot cooked breakfasts for everyone else. The staff was attentive and there were nice little touches -- flowers on the desk and a candy jar on the coffee table, and table linens and glass goblets on the dining table. There were warm cookies when we checked in, and since we were fresh from the airport and starving, those really made us happy. We saw mostly business types with laptops coming and going, but in the evenings, small groups of people congregated by the pool and in the courtyard and chatted quietly, making it appear more like a neighborhood than a hotel.
There were a couple of little annoyances -- for example, the toilet had to be flushed twice every time, and the air conditioner, located in a mechanical closet in the bedroom, was unbelievably loud, plus the porcelain in the bathtub was chipped in a couple of places -- but these were easily overlooked. Heck, our own home has some glitches too.
If we travel as a family again, and for a short stay as this was, we will definitely return. Good job Marriott.








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