This is a very odd Hampton. We've stayed at many and this has the feel of a Motel 8 - very basic, inexpensive furnishings, thin walls. We used my IPod in the evening to drown out the noise from units on both sides. We stayed in the "suite" 406. Instantly obvious that this was an afterthought. Living space and bedroom all in one room. I used my laptop in the dark when I couldn't sleep in order to not wake my husband. So much for the benefits of a "suite"! Breakfast was plentiful, but not good. Eggs had weird taste and fruit was aged.
The worst thing about this stay was that my husband left his Blackberry in our room accidentally and realized his mistake about an hour down the road. We called the hotel, told them what happened and exactly where the phone was, and they assured us the room had not yet been cleaned and they would tell housekeeping to bring the phone to the front desk. We then gave them our address and they said they would overnight it and charge the credit card they had on file. I called back two hours later to make sure they had all the info they needed and they told me the phone was not in the room. I told them we were 100% sure and remembered exactly where it was because there was only one outlet in the room that would accommodate the charger. They had me speak to housekeeping who told me "as soon as you hanged up, me and maintenance went to the room and there was no phone there." I reiterated exactly where it was and she repeated that there was no phone. When we arrived at our destination a few hours later, my husband and I scoured our belongings just to make sure we weren't mistaken. I then called the hotel again and told them we were 100% certain that the phone was there when we left and that they had a thief on their staff. Sammy Jo (the desk manager) was very pleasant and tried to be helpful, but they obviously do not know their staff well. It makes me uncomfortable knowing our credit card information is in their system. DO NOT STAY HERE. THE HOUSEKEEPING/MAINTENANCE/STAFF IS DISHONEST AND YOUR BELONGINGS ARE NOT SAFE! We will stay with Hampton again, but NEVER at this location.
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