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Upper East Side Hotel: Traveller Reviews

3.5 of 5
31 Brickfield Road | Woodstock, Cape Town Central 8000, South Africa
Hotel amenities
Ranked #41 of 122 hotels in Cape Town Central
4.5 of 5 stars 61 Reviews
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61 reviews from our community

    Trip type
Traveller rating
    29
    24
    6
    1
    1
Date Rating
cincom_traveller
Brussels, Belgium
1 review
4 helpful votes
“A home away from home”
5 of 5 stars Reviewed 20 May 2011
4
people found this review helpful

I thoroughly enjoyed my stay at Upper Eastside Hotel and will certainly be staying there each time I return to Cape Town. Because of the nature of my business, I stay away from home for long periods of time (from 10days up to 3 weeks). It is therefore important to me that I find a hotel that not only provides good, clean, quiet, comfortable rooms and excellent service, but more importantly, I need a place where the staff recognise me as an individual. I can honestly say that I have made many new friends at Upper Eastside hotel. Thanks guys, for treating me like your own personal guest (from the staff at the reception, the drivers, the bar tenders, the breakfast waiters and the duty managers, right up to the General Manager). I'll not mention you by name, because I don't want to forget anyone). All round, a great choice of staff!!!

Room Tip: Ask for a room with a view to the mountains!
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  • Stayed May 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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nadz29
1 review
3 helpful votes
“Total luxury and amazing service”
4 of 5 stars Reviewed 20 May 2011
3
people found this review helpful

I have stay'd at uppereast proberly 3 to 4 times a month and every time I go there the service and quality has never changed, great zen garden in the centre of the building when looking out your window, hotel bar makes the best cocktails and mocktails, good is abit over priced but totally worth the cash, the rump I had was abit dry bt that was easly resolved and room service expecially food service is quick and always seem to make you feel at home, perfect getaway hotel, location abit of a downer bt it is central to town and only a 10min drive to central town, taxi shuttle service also alvailable, really enjoy this hotel, totally worth getting the best room available!!

  • Stayed April 2011
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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skapie85
London, United Kingdom
1 review
3 helpful votes
“Brilliant hotel, lovely staff”
5 of 5 stars Reviewed 2 May 2011
3
people found this review helpful

What an amazing hotel. We have stayed om a few in South Africa, and this was by far the best. We did not get our rental car from Hertz at the airport, and the managers at the hotel took it upon themselves to phone around and ask about our car.
The bar and restaurant staff was very nice and always friendly! The coctails were really good. The food in the restaurant was really good, especially for a hotel's standards. The quality of the food was just as good when we ordered room service.
The manager even lent us their own tom tom as we did not have one for our trips out!
Very subtle but reassuring security. We had a great view from our room, we got to wake up and see the wonderful Table Mountain each morning!
Some great factory shops around the hotel. Very cheap clothing. Just not a place to go strolling in the evening.....but this is South Africa, you drive everywhere!

  • Stayed December 2010, travelled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ms_Sadien
Polokwane, South Africa
Contributor
17 reviews
10 helpful votes
“Perfect for a short stay”
4 of 5 stars Reviewed 30 March 2011
3
people found this review helpful

My husband and I booked into the hotel on our wedding night. We stayed there for only one night, before leaving for our honeymoon destination the next day. We were still in our wedding attire and the hotel gladly allowed us to take a few professional photos in the beautiful foyer and lounge area.

The staff was very friendly, and the hotel itself was good value for money. We paid only R475 at the time, which was perfect for our budget. It was a good place to start off our honeymoon and we got great looking photos for our album as well.

  • Stayed December 2010, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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steseb
switzerland
Senior Reviewer
6 reviews
3 helpful votes
“Excellent Hotel at a good price”
5 of 5 stars Reviewed 27 March 2011
2
people found this review helpful

Excellent brand new hotel at a very good rate.. Close to everywhere in Cape Town.. Only 10 min by car to the Waterfront. Good restaurant and very good service.

  • Stayed February 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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