A wonderful boutique hotel that a lot of thought and effort has gone into.
Would 100% recommend as a place to stay in Cape Town and would love to stay again!
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A wonderful boutique hotel that a lot of thought and effort has gone into.
Would 100% recommend as a place to stay in Cape Town and would love to stay again!
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Location (e.g., convenience, views)
Cleanliness
Check-in / front desk
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Business service (e.g., internet access)
We booked at the Derwent House because we read the fantastic review on Trip Advisor. And boy were we lucky. This hotel was not only a gorgeous renovated heritage-type building but everything was done with such class. The staff couldnt do enough for us and they were so helpful with travel plans.
We went with our baby and they gave us a beautiful room with a kitchen and a balcony. They organised a campcot for us with all the linen and cot bumpers. The decor is so fabulous and really Afro-chic. The breakfasts were more than adequate and with the fruit, yoghurts and cereals, there were girls making eggs and omelettes in the kitchen to order.
It was quiet, in a funky area with lots of cafes and coffee shops and a 5 min drive to the waterfront and also very accessible over the Kloof Nek from Camps Bay and Clifton. Every night they would turn down our beds and leave a chocolate and a note with the weather report on our pillows - NICE TOUCH. I would definitely stay there again in a heart beat and would recommend for people looking for a restful quiet stay in Cape Town.
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I can't rate this hotel highly enough - Carol and Jo have a fantastic attention to detail and nothing is too much trouble for them. The hotel is located near the foot of Table Mountain and has great views down to the sea.
The decor of the hotel is modern but inviting, the rooms are large and the beds are very comfy. Air-conditioning works really well and the breakfasts are excellent.
What really sets the place apart is the attitude of all the staff, Carol and Jo particularly. Everyone is extremely friendly without being obtrusive, which immediately makes you feel at ease and relaxed. We were interested in doing a wine tour and Carol and Jo organised the transport for the tour and gave us an itinerary recommending which wines to try at each vineyard.
The complimentary cakes and tea in the kitchen were just what we needed after a long day's sightseeing. There are some excellent restaurants in tne neighbourhood - Miller's Thumb is just round the corner and is great for fish lovers. Woolworths is a five minute walk away and is the SA equivalent of an M&S Simply Food.
Next time we are in Cape Town we would not even consider staying anywhere else, it is that good.
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Its very simple. A perfect hotel, well run, beautifully staged and with
an excellent location. Well priced.
Only fault - the shower could be a bit better and cable TV takes a bit of learning.
Value
Rooms
Location (e.g., convenience, views)
Cleanliness
Check-in / front desk
Business service (e.g., internet access)
Sometimes when I read glowing reviews, there's this thought at the back of my mind - can (whatever) really be that good?
Well, Derwent House lives up to everything you could read about in previous reviews - which is a great testament to its commitment in keeping up its high standards!
This was our first trip to South Africa, and Derwent House was our first port of call. It was wonderful stepping into this boutique hotel - so peaceful, fantastically clean and beautifully appointed. It's location just off Kloof Street was convenient, and the neighbourhood felt quiet and safe (for walking around, and near to restaurants and supermarkets). The breakfasts were as yummy as previously advertised, and we really enjoyed the fast (and free) internet access via laptop.
While the check-in could have been more organized (we did arrive very early about 8am, and, with our luggage sprawled rather inelegantly in the corridor and living room, had to wait for Carol and Jo to come in an hour later to confirm the time of check-in), we were pleasantly surprised to have coffee and even breakfast offered to us while we were waiting!
Zeelee (sorry about the spelling) the night "go-to-guy" was cheerful and helpful, and of course Jo and Carol's service was fantastic. They helped us call for taxis, booked the township tour, and even came up with a map of the Garden Route for me when I was panicking and map-less! (thanks very much!)
Finally, about our room, or rather apartment. We stayed in "room" 9, which was a cosy self-catering apartment with daily room service and breakfast included in the room price. The kitchenette was well-
equipped, and the sofabed in the living area was certainly big enough for a full-size adult. Also have to say I really liked the heated rails in the bathroom, very handy for drying our towels and a few 'other things' (though i'm not sure if they're really meant for the latter purpose, don't quote me!) The apartment felt like a little home away from home, and seeing how difficult is to find triple-sharing in South Africa, it's really good value for 3 persons to stay in!
I will definitely recommend this hotel to anybody who asks, and even to those who haven't!
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Location (e.g., convenience, views)
Cleanliness
Check-in / front desk
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Business service (e.g., internet access)
