All staff were professional and friendly. Facilities were excellent. Food was good and room was brilliant!.

Everything was phenomenal. The only other place that has rivaled Pezula has been Ngala tented camp (safari experience). Definitely the nicest rooms we've stayed in anywhere in Africa. Highly recommended!

We stayed at Pezula for 4 nights in May 09 and at the end of our stay there, didn't want to leave! The food was excellent, the service was 5*, the room was gorgeous (total luxury) and the facilities superb. We did many of the varied activities available whilst we were there (riding, hike/canoe, used the spa etc) and were really impressed with all of them (we booked in advance to make sure we were able to get appointments, but found no problems). There were lots of little touches which made it all the more special. All of the people we came across, without exception, had a lovely warmth and friendliness to them, whether they were in the hotel shop, cleaning the rooms or parking our car for us. It is also in a great location - very quiet and peaceful with lagoon or sea views, but only 5 minutes drive from Knysna which has a waterfront, restaurants, shops etc - so there was lots to do, on the times we were able to drag ourselves out of the hotel! We had already decided we were going to return later in the year before we left!

we stayed for three nights as part of garden route honeymoon. On arrival we had drinks and where told of the hotel facilites and booked some addons that where part of our honeymoon package . the room was spacious with modern decor and a wonderfull view from the balcony. ensuite was spacious and finished to the same high standard (you even have a choice of 2 showers)
at first we found the fussing over guests a little uncomfortable but we got used to it ( just small things like opening doors parking the car etc). The staff are all very friendly and althought the is no doubting the service involves fussing over guest it is done in a warm and friendly manner not cold and informal. We ate in Zachery's for one night and had a lovely meal and althought relatively expensive for south africa it wasn't extortionate.
Knysna is a lovely coastal town and the food in 30 south was excellent, if you fancy game ( zebra and croc are more unusal game on menu) then try JJ's on the boardwalk.

the only problem i encountered was trying to book myself in for a haircut (i was starting to look like a microphone) as I could only get an appointment on monday ( it was saturday). when i went on monday apparently they dont open on mondays and i was booked in for tuesday, i'm not sure whether i misheard or their mistake on the phone. this was easily solved and saved myself 120 rand the front desk was happy to direct me to a hairdresser in the town