I've booked the hotel for 10 days off to Turkey in October. After the reservation, I contacted the hotel by mail, asking for a airport transfer and special food for my little child. I found a nice and helpful girl, who organized everything for me. The communication was simple, although the answers were always in delay (after two days). The airport transfer was very expensive, but it was organized with a big car, with infant seat and all the needed comfort.
Arriving at the hotel, you are hit by the structure, nice and warm, somehow Moorish style, and the employers show you the hotel services with a quick tour while they take you to your room. Rooms are wide, maybe not the biggest I’ve been, but with all the comfort you may expect. A buffet restaurant is available all the evening, while you can have lunch near the beach; one of the three ‘a-la-carte’ restaurant is always available for dinner (Italian-asian-turkish style).
SPA is lovely, well kept, high standard services.. expensive, but you’ll be happy with what you get.
You have 5 swimming pool: the biggest one, outside pool, cool, 18° in October; a smaller child outside pool (cool as well), two inside pool, warmed water 24°, and one inside pool with hot salt water 30°, inside the SPA, used for thalassotherapy.
Beach is right in front of the hotel, with a lot of space and some Pagodas to relax in a cosy atmosphere.
Now as always, my good-bad-ugly
Service: we asked for baby meal, and they prepare us the food everyday, following our indication. Food was served where we decided to eat, and it was prepared as asked. Other “snacks” for the child were available everywhere upon request (meshed fruit, milk, etc).
Food: the choice/quality of food was middle/high. Every evening you have different food types (Turkish, Asian, BBQ, Mediterranean, etc.), but not limited to this type (es: you can always find grilled steaks or fish), and you can choose within 6 /7 hot dishes: it is easy to find what you like within all these options.
Golf: definitely the best hotel option for golfers. Shuttle bus to/from their two Courses, special rates, booking service, a golf room for clubs.. Everything was perfect.
Communication: it is not easy to make you understood by hotel workers. Beside Turkish, they speak German, Russian and just as fourth language English. It means that if you speak just English, you may face problem with your requests. We had to use German, for example, many times during our holidays, mainly with dinner waiters. Sometime this can be frustrating.
Breakfast: if you love international breakfast, it is the place for you (wow, I’m still thinking about the fresh cooked bacon and eggs); but if you prefer continental food, you may be disappointed by the low choice you have (just a few pastries, small croissants, not high quality). It can be a lot better.
Food prices: everything is overpriced! The dinner buffet price is something you will not expect, and even if you choose a restaurant, you’ll pay more than 50 € with just a starter, a main dish and a glass of wine. 4 € for an espresso, 8 € for a tea. You can pay more in extras than for B&B accommodation.
Clean: everything is shining, room maids works twice a day.. but I found some toys under the bed when I left, during the final checking in the room. Toys left from an old customer. It means nobody folded to clear under the bed.
Beach service: ok, we were not in pick season (October), and sea water was not so warm; but we were not expecting so few lawn chairs and beach umbrellas installed, and a not-clean beach, full of debris from night high tide. I would have expected more care to keep an high quality service also on the beach.
Night life: if you are going to stay in the hotel, play golf, go to the SPA and beach, relax, this is the place for you. Do not look for night life, for parties: the hotel is in the middle of golf courses, with other 20 hotels.. if you want night life, you have to travel to Antalya every night.. or choose another hotel there!
Probably this hotel will be placed in second position in my Best Hotel list. The quality of the service, and the ratio quality/price (if you don’t pay the full rack rate) is very interesting. Made for international customers, this hotel will give you what you expect from an high standard structure. A real paradise for golfers (2 property courses - start with Pasha, shorter and easier, finish with the Sultan, only PGA Course in Turkey), do not miss this hotel if you are going to take some days off to play golf there.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC