My family and I (seven persons in all) spent three days as part of my birthday celebrations. I got an upgrade. But they compensated for that with my sister's room: she was on her own and given a standard inside double room with no reduced rate for single use. Instead of a window it had a door (locked and hidden behind a curtain) with frosted glass giving onto a covered patio. No view, no fresh air, no natural light. The sink was in a recess in the bedroom because it did not fit in the bathroom, and the two spaces had frosted glass windows opening to the corridor leading to the elevator. Air conditioner was individual so it only moved the stuffy air around. My sister, who is an architect, wondered if that room had been cleared by sanitation authorities. See photos. Most of the room was occupied by a huge bed, leaving almost no space to walk around it.
That said, my room was huge, with tall ceilings and a door opening to a small balcony overlooking the street and a construction site. Next to the side of the hotel, another construction site. Don't plan to sleep beyond 8 a.m. on weekdays. For such a huge room, there was no chest of drawers nor shelves for storage, other than one shelf next to the minifridge. The wooden wardrobe with hangers had one large deep drawer at the bottom. You had to kneel on the floor to open it. Not at all practical. And be careful that you do not catch your toes on the table holding the sink in the bathroom, an inch away from the door as you open it to go in. Designed by a sadist. Towels mixed quality: some good, others fraying at the edges, threads hanging out.
Sure, the breakfast room and the terrace with cupola are lovely. The breakfast is mediocre: two types of cereal, croissants, sliced supermarket loaf bread, pound cake. And then the scrambled eggs and bacon. I found a long metal thread from a scouring pad in my scrambled eggs, took it out of my mouth, called the tuxedoed service guy (who demanded your room number when you went in) and politely and sarcastically told him: 'Tell the kitchen staff that I found this [and handed him the metal piece] in their scrambled eggs.' The guy picks it gingerly and answers: 'thank you', as if I were returning some priced family heirloom. Not a word of apology, nor the offer to replace my plate for some fresh scrambled eggs. It must be a fairly common occurrence.
I totally agree with another reviewer about the doorman. Why do they keep him at the door if he will never open the door for you? (And it is a heavy door, at that). The reception desk is small, staffed by one or two only. Since service is practically non-existent, it makes sense. I asked for a taxi when I left and I was accompanied across the street by the doorman whose only contribution was to flag down a taxi as it approached us. I could have done that myself. When you ask for a taxi you expect a 4-star hotel to phone for one while you await it sitting in the lobby, not standing at the curb next to the doorman.
Basement swimming pool: milky green water (looked like it had not been changed for days), extra hot. I would call it an extra-large rectangular hot tub. You sit against one of the jets and that is all you do. Unless you have to pre-teens splashing and diving around you.
Let's finish off by balancing with some good points: Good wi-fi strength in rooms. Three terminals in the lobby. Nice shower. Beautiful lamps and iron work. Excellent mattresses. Very good location.
But I will not return on my next visit to Rosario.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC