Its rated as a 2 star hotel...haha more like a zero star! I made a reservation in my brothers name but wanted to pay with my card. I called ahead of time to make sure everything was good to go and a rude woman answered the phone and was very short with her words. I specifically asked if there would be any holds or additonal charges on my credit card until we checked out and the women said she didnt know what I was talking about, and that no hotels place holds on credit cards. I asked who I was speaking with and she said "the front desk", I then asked what is your name and she said "apple"? Who does that? When we arrived at the hotel the neighborhood was disgusting, run down, and the motel fit right in with its unpleasant exterior. The woman asked if I was the person who had just called and when I said yes her nasty attitude returned. The night ended with her refusing service to us and kicking us off the property because my name wasn't on the reservation even though I had already called and confirmed everything with her. I tried placing my name on the reservation just so we could have somewhere to stay for the night and she refused and didnt want to give us a refund. I then had to contact corporate just to get our money back. I definatley do not recommend renting a room here EVER!!!!
- Also Known As:
- American Executive Hotel Mesa
- American Executive Hotel
- American Executive Inn Mesa, Arizona
- Reservation Options:
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