El Calafate is a busy place, even in the month of October. We did not get our first choice hotel and this one was offered to us instead for four nights. It is out of town in an area seemingly under continuing development.
Surprisingly, for its out-of-town sitting the rooms were on the small side, giving only just about adequate spacing for two suitcases. The room was very clean, beds comfortable and clean, but overall tired looking. The bathroom worked well but the radiator provided far too much, uncontrollable, heat.
The breakfast was modest but fine - with good cakes. The restaurant we were informed was not open - but a tour group seemingly managed to get meals served late in the evening. There was a plentiful supply of restauarnts in town.
Wifi, free, was available in the hotel but it was difficult for some unknown reason to get it functioning for the first two days (on a notebook that normally works everywhere!).
What made this hotel special for us was the reception staff, who were very friendly and helpful. Going out of their way to provide an excellent service. Including making arrangements for storage etc of baggage on our last full day. Check out the panoramic view from the tower (as at reception).
Getting into town was facilitated by the hotel providing a free taxi service - and the taxi back was relatively inexpensive and quick. Walking into town via the lakeside broadwalk is an interesting experience with views over the iceberg strewn lake against the contrast of feeding flamingos, and a variety of birds to the alert viewer. We also saw hares.
Clearly, a main reason for the visit here is for the Moreno glacier (excellent by Visit Patagonia) and the Upsala boat trip (excellent, in its modified form) where we also closely viewed Andian Condors. Highly recommended is a visit to the Laguna Nimez - a self guided tour through an excellent bird sanctuary - worth a two hour visit, which can be reached by taxi or about a 30 minute walk from the centre of town.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC