Downtown Scottsdale is full of wealth, culture, energy, and excitement. The 'Entertainment District' especially delivers the latter two in spades. What better way to experience this unique area than to drop youself into the thick of it?
The Hotel Indigo is almost at the epicenter of Scottsdale's chosen venue for the establishment of their many vibrant clubs and provides the perfect backdrop for a night out on the town or an upscale (but affordable) escape. Within a block you will literally find something like 13 bars and restaurants and, as you will see when you've approached the property, is adjacent to two nightclubs on the North and a sports bar on the East. The hotel features its own bar + bistro as well, which I will elaborate on later. The area is modern, wealthy, and clean (despite the wild weekends) and is surrounded by a ridiculous amount of shopping, golf, art galleries, upscale car dealerships, and kitchy southwestern historic areas. I'm personally attached to the challenge of running up and down trails of the nearby Camelback Mountain. With this in mind, please find my breakdown of this hotel that I've stayed at numerous times for business travel since Sep 2011.
By far this hotel will overwhelm you with the level of service that its staff provides. Everyone that I've worked with has been polite and courteous and will go out of their way to make my stay as comfortable as possible. From experience with myself and others, the staff is quick to respond to reported maintenance requests and is willing to help find other rooms in the property if they cannot immediately resolve any problems. The general manager, Bleu, and her excellent staff have gone out of their way to fulfill any request I have had and have earned a permanent customer. Sometimes, though, it appears that the front desk staff can become temporarily overwhelmed and check in may take longer than one might be used to. At times like these, after a long day of travel or an exhausting day of meetings, once can take solace that the bar and its wide selection of bottled beers and flavored vodkas is strategically positioned to offer a diversion.
The Indigo provides a boutique hotel experience with a modern and chic feel in the heart of the entertainment district at a fraction of the cost of the nearby W Hotel and Hyatt. I haven't tried the Best Western across the street (honestly though, I feel I don't have to).
If you're looking to stretch your dollar though you should know that cheaper digs can be found further away and that Scottsdale offers cheap or free transportation into the tourist/entertainment areas - but I preferentially enjoy the freedom that comes with being able to walk everywhere I want to go. The hotel puts you into the heart of the action for a great value.
The clean rooms are very modern and decorated with prints and wallpaper with southwestern plants and landscapes (cacti and rock slabs). The hotel is five floors with the top four containing interior entry to all of the rooms. The beds are extremely comfortable and provide a great night's sleep (provided, for me any my girlfriend at least, you ditch the firm pillows). I enjoy the large LCD TV and the lighting in the room is awesome (can't get any better than the lighting around the bathroom mirrors) but I've been completely confounded by the operation and usefulness of the strange unlighted clock/radios in the rooms. The bathrooms look great but I have a gripe - [Standard room] The shower (with its chic half-glass wall and no curtain) spills water all over the floor. More than anything, I feel sorry for the cleaning services to have to deal with the puddles everyday.
A side note on the bathrooms, Indigo provides Rosemary Mint flavored Aveda products that leave you squeaky clean and smelling great.
Considering the other reviews for this hotel, this subject deserves its own category. Before staying at this hotel one should look at the location and take take into consideration the area before making any snap judgements. This is what to expect: Weekend and certain days of the week you will find club music and all of the crazy booze fueled energy pouring out of the two buildings immediately to the north of the hotel. This lasts from 10pm to 2am. Lucky guys or groups that planned the night out will make their way back to the hotel over the next hour or so to either pass out or do whatever it is that drunken kids like to do these days. The rooms on the north side of the property bear the brunt of the outside noise and come with ear plugs to silence it if you decide to skip the party. The South side of the building is quieter and feels typical of any other street facing room at other hotels. The doors barely muffle hallway noise, so you're counting on the coutesy of your common man to keep inside noise to a minimum for the rest of the building. Elevator access to the rooms is limited only to registered guests and their parties, so that helps keep out some of the riff-raff.
This said, it has never been so noisy here that I couldn't sleep (in fact it is only when I forget to hang my sign on my door that cleaning services, not crazy miscreants, wake me up) and the problem really only exists on nights that the kids come out to play, so discount Sun through Thurs night.
The hotel offers a 'bistro' and an almost full bar where you can get decent food and drinks. Sadly, they do not offer draft beer. Prices are high, like all hotels, but are in line with all of the upscale bars and restaurants nearby (which actually makes things reasonable in comparison). There is a patio with misters for the summer and a fire pit for the other seasons. The TVs are small, so sports are better enjoyed at a nearby bar, but the seating is comfortable and the envorinment is perfect for hanging out and catching up. The bar offers a good mix of business and leisure travellers as well as locals, so things get more interesting than most other hotel bars. The service you'll find at the bar is as outstanding as the rest of the hotel. Btw, if they have fresh mint, Matt cranks out an amazing mojito.
Free wifi is offered, but I find that the bandwidth is limited with no option for purchasing faster speeds. It is sufficient for checking e-mail but forget about streaming Netflix.
Free parking is offered (pretty much all parking in Scottsdale is free), but is a disaster on weekends. Be aware that on these nights you'll have to display the hotel's parking pass on your windshield to park on premise and things get a bit crowded for getting in and out of the parking lot at night. The hotel offers several covered parking spaces as well.
The hotel has a decent pool (that cycles colors at night) and workout room. There is also two computers offered for guest use in the bistro area. I don't have much to say about any of these except that they are there... although it is enjoyable to sit on the patio with a beer and watch people sunbathe during the day.
Rates typically do not include breakfast and, much to my dismay, coffee is not complimentary at the front desk (more than anything, this is my only dissatisfaction with the property). The breakfast menu is full of several fresh and healthy choices, though, and is a great way to start the day when I'm not flying out the door.
I find that the excellent service at this hotel and its prime location keep bringing me back time after time. The property is clean and, when reported, maintenance issues are quickly dealt with. The hotel is a great value compared to several nearby comparable properties and the furnishings and decor lends to a similar upscale feel. Noise is a problem on certain nights - but really, you should be out contributing to the noise on those nights rather than staying in. As a business traveller, the wifi isn't fast enough, but it is servicable, and complementary coffee is welcome, but not a stay killer.
Overall I find it to be a great hotel and one of the best I've slept at in the valley.
- Also Known As:
- Scottsdale Hotel Indigo
- Hotel Indigo Scottsdale Arizona
- Official Description (provided by the hotel):
- Boutique Hotel in Downtown Scottsdale, Arizona Boasts Affordable Luxury Hotel Indigo Scottsdale is a boutique hotel located in trendy Old Town Scottsdale, within walking distance of the area's outstanding dining, entertainment, sports, spas, shopping and galleries. We're just minutes from world-class golfing, casinos, area attractions and stunning desert scenery. It's the perfect home base for your stay in Arizona. Escape from the ordinary. A welcome alternative to mainstream hotels, our downtown Scottsdale boutique hotel evokes an air of serenity and comfort. It's unique design intrigues the senses and satisfies your need for relaxation and renewal. Hotel Indigo is just minutes from Phoenix s Sky Harbor Airport (PHX) and numerous popular destinations such as ASU, Scottsdale Stadium, Desert Botanical Garden, Scottsdale Fashion Square, WestWorld and Chase Field, where many events are held, including Barrett Jackson Classic Car Auction, FBR Open, Arabian Horse Show and San Francisco Giants Spring Training. We are conveniently located near companies like McKesson, Wachovia, General Dynamics, Motorola, Boeing, Merck and Scottsdale Healthcare. Suited for the business traveler, Hotel Indigo Scottsdale features complimentary Wi-Fi throughout the hotel, a business center and our state-of-the-art fitness center. We also offer a full-service restaurant and lounge, a pool and a complimentary shuttle service within a 3 miles radius. ... more less
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