This hotel was not as good as reviews and its own website would have it believe: if you are at all bothered by traffic noise, then sitting out on the balcony is not an option! It is like sitting near a motorway (freeway). Though this hotel is not on the main road through Sedona, it is near it and you can see it from the balcony and that road is not a small nor a quiet one.
Yes there is a great view but it was aversive to sit out and look at it - the balconies are not private, they are communal and there isn't enough seating for all patrons to sit out (if they wanted to). The balcony is pretty soul-less too- lots of concrete, a few intermittent big plants but no real attempt to make it a pleasant space. Bottom line - A LOT OF HOTELS IN SEDONA HAVE A GOOD VIEW - it's hard not to! We would have moved hotel if we had stayed here longer.
Our room was clean and the fridge (for noise) is behind a door to the bathroom area, which was a plus. However, it feels like you're living in a big shoe box with a small window. You can't lay in bed and look out at the view (in this place of great views) as the windows are so small, and mostly covered with the blackout curtains even when you've pulled them back. It did not seem like they had made any effort with the room decor. The air con in our room was the noisest compared with all the other hotels we stayed in in the USA.
The breakfast was served on paper plates/bowls with plastic cutlery and was the only room in the place to not have any sort of view so it felt like you were eating in McDonalds. We ate just outside the breakfast room, which was the most pleasant area - away from the road (listening to a fountain).
The pool is adjacent to the car park. Not very relaxing.
The car park is spacious.
If I went to Sedona again, I would look into other hotels. This was not a cheap hotel
Don't stay here
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thank you for your time in writing your review of our hotel. I'm sorry you felt we didn't live up to your expectations. We don't hear that very often and our quiet location and terraces are usually what bring rave reviews. I regret that they didn't work out well for you.
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Our hot breakfast is a recent upgrade and since we are a Green rated hotel, all the plates and serving ware we use are made from recycled materials. Since we do not have a full kitchen and restaurant, we do our best to reduce and recycle wherever possible as we do not have the facilities to use traditional settings and flatware.
We do have some changes and additional upgrades in the works for this year, so I hope you will consider giving us another chance.
Front Office Manager
Best Western PLUS Inn of Sedona
This response is the subjective opinion of the management representative and not of TripAdvisor LLC