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Reviewed 2 August 2014

Stayed here during March 2014 for Spring Training. The hotel was really close to the Tempe Diablo stadium, and was an easy on and off of Hwy 10 for getting around to the other stadiums. The room was clean and had plenty of space for the 3 of us traveling together. We had two beds and a separate couch with seating area. Breakfast was adequate, and we took advantage of this each morning before heading out. Also took advantage of the hot tub! Nice and relaxing after being out and about all day.

Date of stay: March 2014
  • Trip type: Travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank GoHeeter G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 July 2014

Stayed two nights week of July 28.

Very affordable hotel right by the airport. About 5 miles from the rental car place. Right off the main highway. The room was clean and in good shape. The room looked updated. It was quiet during my stay and I had no issues with the service staff.

My only issue with the hotel was that the back door was not always locked. I was able to enter the building without using my card on two occasions.

Other than that, I would recommend this hotel for business travelers especially.

Date of stay: July 2014
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
Thank AEPlante
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 July 2014

Two night stay with two rooms for family. FOR the price, we cannot really complain too much but would like to see the corporate office get involved in the upkeep of this hotel. The MAIN concern was security...back entrance to the hotel was unsecured. No key was needed to access the back door, this was discovered by my 14 year old. Our room key wouldn't unlock the door until he lifted the hand upward...the door opened right up, without a key, to an isolated stairway alcove...prime location for an attack. Next up, down stairs ice machine not working, reported both issues to the front desk and the attitude was quite nonchalant. This was after we were moved from room 101 because the toilet backed up. We asked for a manager and we were told the manager was on vacation, that the maintenance man had gone home and we just needed to change rooms. We are already booked here for two nights so we will work it out...we did do a bed bug check...I will update this post if there is an issue in the morning. The hotel management would do well to respond to concerns posted here.

Date of stay: July 2014
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
2  Thank Wannagrad
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GeneralMgr_CS, General Manager at Comfort Suites Airport Phoenix, responded to this reviewResponded 22 July 2014

Dear Guest,
Thank you for taking the time to let us know about your stay with us. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our accommodations.
The problems, you mentioned, has been brought to the attention of our maintenance department.
While the lack of service you experienced is unusual and not the standard for our hotel, there is no excuse for a lackadaisical attitude on the part of any of our employees. We are sorry for the inconvenience and annoyance this incident caused.
Thank you again for your comments. We hope that you will give us another chance to serve you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2014

This hotel was great value, room very clean, beds clean and comfy, pool clean lovely to swim in as water not too hot. I have no complaints about this hotel and if passing that way again would stay for sure

Date of stay: June 2014
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank dowse1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GeneralMgr_CS, General Manager at Comfort Suites Airport Phoenix, responded to this reviewResponded 22 July 2014

Thank you!
We hope to see you soon!

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Reviewed 1 July 2014

Accommodations at this hotel are perfect, the pool was clean and maintained which is great to enjoy in the evenings. The location is great, and the staff very friendly and attentive. The room was very clean, comfortable and high quality even though I purchased it at a lower rate. The room comes with a large free breakfast that makes it a perfect stay. I will be back for sure.

Date of stay: June 2014
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Nick W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GeneralMgr_CS, General Manager at Comfort Suites Airport Phoenix, responded to this reviewResponded 22 July 2014

Thank you!

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